diff --git a/.github/ISSUE_TEMPLATE/config.yml b/.github/ISSUE_TEMPLATE/config.yml
index 95077129c..0eaf7de40 100644
--- a/.github/ISSUE_TEMPLATE/config.yml
+++ b/.github/ISSUE_TEMPLATE/config.yml
@@ -4,5 +4,5 @@ contact_links:
     url: https://community.metamask.io/c/feature-requests-ideas/
     about: Request new features and vote on the ones that are important to you
   - name: Get support or ask a question
-    url: https://metamask.zendesk.com/hc/en-us/requests/new
+    url: https://metamask.zendesk.com/hc/en-us
     about: Use the MetaMask support system to get help and ask questions
diff --git a/ui/helpers/constants/common.js b/ui/helpers/constants/common.js
index 914299d1d..335a50326 100644
--- a/ui/helpers/constants/common.js
+++ b/ui/helpers/constants/common.js
@@ -13,7 +13,7 @@ export const GAS_ESTIMATE_TYPES = {
 };
 
 let _supportLink = 'https://support.metamask.io';
-let _supportRequestLink = 'https://metamask.zendesk.com/hc/en-us/requests/new';
+let _supportRequestLink = 'https://metamask.zendesk.com/hc/en-us';
 const _contractAddressLink =
   'https://metamask.zendesk.com/hc/en-us/articles/360020028092-What-is-the-known-contract-address-warning-';