openproject/docs/user-guide/work-packages/README.md

---
sidebar_navigation:
  title: Work packages
  priority: 870
description: Find out about work packages in OpenProject
robots: index, follow
keywords: work packages, tickets
---

# Work packages

<div class="glossary">
**Work packages** are items in a project (such as tasks, features, risks, user stories, bugs, change requests). A work package captures important information and can be assigned to project members for execution. 
</div>

Work packages have a **type**, an **ID**, a **subject** and may have various additional attributes, such as **status**, **assignee**, **priority**, **due date**.

<div class="glossary">**Work package ID** is defined as a unique integer assigned to a newly created work package. Work package IDs cannot be changed and are numbered across all projects of an OpenProject instance (therefore, the numbering within a project may not be sequential). 
</div>

<div class="glossary">
**Types** are the different items a work package can represent, such as task, feature, bug, phase, milestone. The work package types can be configured in the system administration. 
</div>


Work packages can be displayed in a projects timeline, e.g. as a milestone or a phase. In order to use the work packages, the work package module has to be activated in the project settings.

## Overview

| Topic                                                        | Content                                                      |
| ------------------------------------------------------------ | :----------------------------------------------------------- |
| [Work packages views](work-package-views)                    | What is the difference between the work packages views: list view, split screen view, details view? |
| [Create a work package](create-work-package)                 | How to create a new work package in OpenProject?             |
| [Edit work package](edit-work-package)                       | How to edit a work package in OpenProject?                   |
| [Copy, move, delete](copy-move-delete)                       | How to copy, move, delete a work package?                    |
| [Work package table configuration](work-package-table-configuration) | How to configure the work package table (columns, filters, group by, etc.)? |
| [Exporting](exporting)                                       | How to export work packages for other tools such as Microsoft Excel? |
| [Work package relations and hierarchies](work-package-relations-hierarchies) | How to create work package relations and hierarchies?        |

<video src="https://www.openproject.org/wp-content/uploads/2020/12/OpenProject-Work-Packages.mp4" type="video/mp4" controls="" style="width:100%"></video>