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OpenProject is the leading open source project management software.
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openproject/docs/user-guide/backlogs-scrum/Backlogs-faq/README.md

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Add FAQ sections and FAQs (#9065) * first batch of changes for FAQ [ci skip] * second batch for FAQ [ci skip] * added reference to FAQ on pricing website [ci skip] * small changes [ci skip] * moved one FAQ [ci skip] * some corrections [ci skip] * third batch of changes for adding FAQs [ci skip] * added separate section for FAQ [ci skip] * small corrections including direct link to pricing FAQ [ci skip] * moving FAQ in new structure part 1 [ci skip] * moving FAQ in new structure part 2 [ci skip] * fourth batch of adding FAQ [ci skip] * fifth batch of FAQ changes [ci skip] * sixth batch of FAQ added [ci skip] * seventh batch of FAQ added [ci skip] * small changes to explanation of work package relations [ci skip] * eighth batch of FAQ additions [ci skip] * ninth batch of FAQ additions [ci skip] * solving merge issues [ci skip] * removed FAQ [ci skip] * add FAQ from Manage members section [ci skip] * typo [ci skip] * small changes [ci skip] * adding new FAQ [ci skip] * Shorten file paths to avoid Windows errors * adding or changing FAQs [ci skip] * corrections and additions [ci skip] * changing/adding hierarchy and more [ci skip] * restructuring [ci skip] * restructure, correct, change [ci skip] * additional FAQs [ci skip] * move 2 FAQs regarding boards [ci skip] * Links to other FAQ pages, support options [ci skip] Co-authored-by: Aleix Suau <info@macrofonoestudio.es>
4 years ago
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4 years ago
title: Backlogs FAQ
Add FAQ sections and FAQs (#9065) * first batch of changes for FAQ [ci skip] * second batch for FAQ [ci skip] * added reference to FAQ on pricing website [ci skip] * small changes [ci skip] * moved one FAQ [ci skip] * some corrections [ci skip] * third batch of changes for adding FAQs [ci skip] * added separate section for FAQ [ci skip] * small corrections including direct link to pricing FAQ [ci skip] * moving FAQ in new structure part 1 [ci skip] * moving FAQ in new structure part 2 [ci skip] * fourth batch of adding FAQ [ci skip] * fifth batch of FAQ changes [ci skip] * sixth batch of FAQ added [ci skip] * seventh batch of FAQ added [ci skip] * small changes to explanation of work package relations [ci skip] * eighth batch of FAQ additions [ci skip] * ninth batch of FAQ additions [ci skip] * solving merge issues [ci skip] * removed FAQ [ci skip] * add FAQ from Manage members section [ci skip] * typo [ci skip] * small changes [ci skip] * adding new FAQ [ci skip] * Shorten file paths to avoid Windows errors * adding or changing FAQs [ci skip] * corrections and additions [ci skip] * changing/adding hierarchy and more [ci skip] * restructuring [ci skip] * restructure, correct, change [ci skip] * additional FAQs [ci skip] * move 2 FAQs regarding boards [ci skip] * Links to other FAQ pages, support options [ci skip] Co-authored-by: Aleix Suau <info@macrofonoestudio.es>
4 years ago
priority: 001
description: Frequently asked questions regarding the backlogs module
robots: index, follow
keywords: backlogs FAQ, back-logs. task board, version, sprint, scrum
---
# Frequently asked questions (FAQ) for Backlogs
## What can I do to show the tasks of shared sub-projects in the backlog?
This is not possible. "Work packages from sub-projects are not displayed in the backlog of a main project" is the currently implemented behavior.
## I assigned a version to work packages. Why can't I see them in the respective backlog?
Please make sure that
- The respective version is not in the status "locked" or "closed"
- The respective version is assigned to a column in the backlog (see *Project settings ->Versions*).
- The work packages you want to display in the backlog are of a type that gets displayed in the backlog. If not: Either change the work package type or change the backlog setting (see *Administration ->Backlogs*).
## When I try to move a work package to another column in the task board I receive an error message similar to "Backlog Plugin 500 Internal Server Error". What can I do?
Please try these approaches:
- check whether your role in the current project (e.g. "Member") has sufficient rights to move the the work package (e.g. from "new" to "in progress") in the [workflow settings](../../../system-admin-guide/manage-work-packages/work-package-workflows/)
- remove unused story types in the administration
- deactivate the Backlogs module in the project settings
## How can I change the user's colors in the task board?
The colors can be changed in each user's personal settings: Please click on your avatar, then navigate to *My account ->Settings ->Backlogs*. There you can change the task color.