birthe
5 years ago
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sidebar_navigation: |
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title: Manage subscription |
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priority: |
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description: View the invoices and payment history. |
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robots: index, follow |
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keywords: manage subscription |
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--- |
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# Invoices for the OpenProject Cloud Edition |
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You will **receive an invoice for your OpenProject Cloud Edition via email** to the email address which you used during the booking process. |
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The invoice lists the subscription (billing) period as well as the next billing date. |
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You will also see the payment status. |
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For invoices via bank transfer, the money needs to be paid via bank transfer to the bank account listed at the bottom of the invoice. |
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<div class="alert alert-info" role="alert"> |
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**Note**: For the correct assignment of payments, please enter the invoice number on your bank transfer. |
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</div> |
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## Manage your subscription |
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If you want to make changes to your subscription, navigate to -> *Administration* -> *Billing* within your system's Administration. |
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Click the green **Manage button**. |
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You can choose between several topics: |
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(1) Update or cancel existing subscriptions |
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(2) Edit Account information |
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(3) Edit Billing Addresses |
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(4) Edit or add payment methods |
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(5) View billing history |
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### Update existing subscriptions |
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If you want to up- or downgrade the amount of users of an existing subscription, click on the subscription listed at the top. |
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Here you can either **Edit or Cancel the existing subscription**. |
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### Upgrade or downgrade subscription |
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You can upgrade an existing subscription at any time. Open the [Manage subscription menu](#manage-your-subscription). Additional users will be billed on a prorated basis, this means you will only pay the amount of additional users until the end of the current subscription period. |
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You can downgrade a subscription to the end of a current subscription period. This means the downgrade becomes active with the next payment term. |
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Click the **Edit Subscription** link. |
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You can choose the new amount of users. Your next payment will be displayed below. |
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Click the blue **Update your subscription now button** to save the changes. |
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### Cancel subscription |
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To cancel your subscription, |
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### View billing history to download invoices |
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If you need to **view your payment history or want to download your invoices**, |
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