#-- encoding: UTF-8 #-- copyright # OpenProject is an open source project management software. # Copyright (C) 2012-2021 the OpenProject GmbH # # This program is free software; you can redistribute it and/or # modify it under the terms of the GNU General Public License version 3. # # OpenProject is a fork of ChiliProject, which is a fork of Redmine. The copyright follows: # Copyright (C) 2006-2013 Jean-Philippe Lang # Copyright (C) 2010-2013 the ChiliProject Team # # This program is free software; you can redistribute it and/or # modify it under the terms of the GNU General Public License # as published by the Free Software Foundation; either version 2 # of the License, or (at your option) any later version. # # This program is distributed in the hope that it will be useful, # but WITHOUT ANY WARRANTY; without even the implied warranty of # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the # GNU General Public License for more details. # # You should have received a copy of the GNU General Public License # along with this program; if not, write to the Free Software # Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301, USA. # # See COPYRIGHT and LICENSE files for more details. #++ class MailHandler < ActionMailer::Base include ActionView::Helpers::SanitizeHelper include Redmine::I18n class UnauthorizedAction < StandardError; end class MissingInformation < StandardError; end attr_reader :email, :sender_email, :user, :options ## # Code copied from base class and extended with optional options parameter # as well as force_encoding support. def self.receive(raw_mail, options = {}) raw_mail.force_encoding('ASCII-8BIT') if raw_mail.respond_to?(:force_encoding) ActiveSupport::Notifications.instrument("receive.action_mailer") do |payload| mail = Mail.new(raw_mail) set_payload_for_mail(payload, mail) with_options(options).receive(mail) end end def self.with_options(options) handler = new handler.options = options handler end cattr_accessor :ignored_emails_headers @@ignored_emails_headers = { 'X-Auto-Response-Suppress' => 'oof', 'Auto-Submitted' => /\Aauto-/ } # Processes incoming emails # Returns the created object (eg. an issue, a message) or false def receive(email) @email = email @sender_email = email.from.to_a.first.to_s.strip # Ignore emails received from the application emission address to avoid hell cycles if sender_email.downcase == Setting.mail_from.to_s.strip.downcase log "ignoring email from emission address [#{sender_email}]" return false end # Ignore auto generated emails self.class.ignored_emails_headers.each do |key, ignored_value| value = email.header[key] if value value = value.to_s.downcase if (ignored_value.is_a?(Regexp) && value.match(ignored_value)) || value == ignored_value log "ignoring email with #{key}:#{value} header" return false end end end @user = User.find_by_mail(sender_email) if sender_email.present? if @user && !@user.active? log "ignoring email from non-active user [#{@user.login}]" return false end if @user.nil? # Email was submitted by an unknown user case options[:unknown_user] when 'accept' @user = User.anonymous when 'create' @user, password = MailHandler.create_user_from_email(email) if @user log "[#{@user.login}] account created" UserMailer.account_information(@user, password).deliver_later else log "could not create account for [#{sender_email}]", :error return false end else # Default behaviour, emails from unknown users are ignored log "ignoring email from unknown user [#{sender_email}]" return false end end User.current = @user dispatch end def options=(value) @options = value.dup options[:issue] ||= {} options[:allow_override] = allow_override_option(options).map(&:to_sym).to_set # Project needs to be overridable if not specified options[:allow_override] << :project unless options[:issue].has_key?(:project) # Status overridable by default options[:allow_override] << :status unless options[:issue].has_key?(:status) # Version overridable by default options[:allow_override] << :version unless options[:issue].has_key?(:version) # Type overridable by default options[:allow_override] << :type unless options[:issue].has_key?(:type) # Priority overridable by default options[:allow_override] << :priority unless options[:issue].has_key?(:priority) options[:no_permission_check] = options[:no_permission_check].to_s == '1' end private # Dispatches the mail to the most appropriate method: # * If there is no References header the email is interpreted as a new work package # * If there is a References header the email is interpreted to update an existing entity (e.g. a work package # or a message) # # OpenProject includes the necessary references in the References header of outgoing mail (see ApplicationMailer). # This stretches the standard in that the values do not reference existing mails but it has the advantage of being able # identify the object the response is destined for without human interference. Email clients will not remove # entries from the References header but only add to it. # # OpenProject also sets the Message-ID header but gateways such as postmark, unless explicitly instructed otherwise, # will use their own Message-ID and overwrite the provided one. As an email client includes the value thereof # in the In-Reply-To and in the References header the Message-ID could also have been used. # # Relying on the subject of the mail, which had been implemented before, is brittle as it relies on the user not altering # the subject. Additionally, the subject structure might change, e.g. via localization changes. def dispatch if (m, object_id = dispatch_target_from_header) m.call(object_id) else dispatch_to_default end rescue ActiveRecord::RecordInvalid => e # TODO: send a email to the user logger&.error e.message false rescue MissingInformation => e log "missing information from #{user}: #{e.message}", :error false rescue UnauthorizedAction log "unauthorized attempt from #{user}", :error false end # Dispatch the mail to the default method handler, receive_work_package # # This can be overridden or patched to support handling other incoming # email types def dispatch_to_default receive_work_package end REFERENCES_RE = %r{^ wp_type_from_keywords(work_package), 'status_id' => wp_status_from_keywords, 'parent_id' => wp_parent_from_keywords, 'priority_id' => wp_priority_from_keywords, 'category_id' => wp_category_from_keywords(work_package), 'assigned_to_id' => wp_assignee_from_keywords(work_package), 'version_id' => wp_version_from_keywords(work_package), 'start_date' => wp_start_date_from_keywords, 'due_date' => wp_due_date_from_keywords, 'estimated_hours' => wp_estimated_hours_from_keywords, 'done_ratio' => wp_done_ratio_from_keyword }.delete_if { |_, v| v.blank? } end # Returns a Hash of issue custom field values extracted from keywords in the email body def custom_field_values_from_keywords(customized) "#{customized.class.name}CustomField".constantize.all.inject({}) do |h, v| if value = get_keyword(v.name, override: true) h[v.id.to_s] = v.value_of value end h end end def lookup_case_insensitive_key(scope, attribute, column_name = Arel.sql('name')) if k = get_keyword(attribute) scope.find_by("lower(#{column_name}) = ?", k.downcase).try(:id) end end # Returns the text/plain part of the email # If not found (eg. HTML-only email), returns the body with tags removed def plain_text_body return @plain_text_body unless @plain_text_body.nil? part = email.text_part || email.html_part || email @plain_text_body = Redmine::CodesetUtil.to_utf8(part.body.decoded, part.charset) # strip html tags and remove doctype directive # Note: In Rails 5, `strip_tags` also encodes HTML entities @plain_text_body = strip_tags(@plain_text_body.strip) @plain_text_body = CGI.unescapeHTML(@plain_text_body) @plain_text_body.sub! %r{^\z/) addr = m[2] name = m[1] end if addr.present? user = new_user_from_attributes(addr, name) password = user.password if user.save [user, password] else log "failed to create User: #{user.errors.full_messages}", :error nil end else log 'failed to create User: no FROM address found', :error nil end end def allow_override_option(options) if options[:allow_override].is_a?(String) options[:allow_override].split(',').map(&:strip) else options[:allow_override] || [] end end # Removes the email body of text after the truncation configurations. def cleanup_body(body) delimiters = Setting.mail_handler_body_delimiters.to_s.split(/[\r\n]+/).reject(&:blank?).map { |s| Regexp.escape(s) } unless delimiters.empty? regex = Regexp.new("^[> ]*(#{delimiters.join('|')})\s*[\r\n].*", Regexp::MULTILINE) body = body.gsub(regex, '') end regex_delimiter = Setting.mail_handler_body_delimiter_regex if regex_delimiter.present? regex = Regexp.new(regex_delimiter, Regexp::MULTILINE) body = body.gsub(regex, '') end body.strip end def ignored_filenames @ignored_filenames ||= begin Setting.mail_handler_ignore_filenames.to_s.split(/[\r\n]+/).reject(&:blank?) end end def ignored_filename?(filename) ignored_filenames.any? do |line| filename.match? Regexp.escape(line) end end def create_work_package(project) work_package = WorkPackage.new(project: project) attributes = collect_wp_attributes_from_email_on_create(work_package) service_call = WorkPackages::CreateService .new(user: user, contract_class: work_package_create_contract_class) .call(**attributes.merge(work_package: work_package).symbolize_keys) if service_call.success? work_package = service_call.result add_watchers(work_package) add_attachments(work_package) work_package else service_call.errors end end def collect_wp_attributes_from_email_on_create(work_package) attributes = wp_attributes_from_keywords(work_package) attributes .merge('custom_field_values' => custom_field_values_from_keywords(work_package), 'subject' => email.subject.to_s.chomp[0, 255] || '(no subject)', 'description' => cleaned_up_text_body) end def update_work_package(work_package) attributes = collect_wp_attributes_from_email_on_update(work_package) attributes[:attachment_ids] = work_package.attachment_ids + add_attachments(work_package).map(&:id) service_call = WorkPackages::UpdateService .new(user: user, model: work_package, contract_class: work_package_update_contract_class) .call(**attributes.symbolize_keys) if service_call.success? service_call.result else service_call.errors end end def collect_wp_attributes_from_email_on_update(work_package) attributes = wp_attributes_from_keywords(work_package) attributes .merge('custom_field_values' => custom_field_values_from_keywords(work_package), 'journal_notes' => cleaned_up_text_body) end def wp_type_from_keywords(work_package) lookup_case_insensitive_key(work_package.project.types, :type) || (work_package.new_record? && work_package.project.types.first.try(:id)) end def wp_status_from_keywords lookup_case_insensitive_key(Status, :status) end def wp_parent_from_keywords get_keyword(:parent) end def wp_priority_from_keywords lookup_case_insensitive_key(IssuePriority, :priority) end def wp_category_from_keywords(work_package) lookup_case_insensitive_key(work_package.project.categories, :category) end def wp_assignee_from_keywords(work_package) keyword = get_keyword(:assigned_to, override: true) return nil if keyword.blank? Principal.possible_assignee(work_package.project).where(id: Principal.like(keyword)).first.try(:id) end def wp_version_from_keywords(work_package) lookup_case_insensitive_key(work_package.project.shared_versions, :version, Arel.sql("#{Version.table_name}.name")) end def wp_start_date_from_keywords get_keyword(:start_date, override: true, format: '\d{4}-\d{2}-\d{2}') end def wp_due_date_from_keywords get_keyword(:due_date, override: true, format: '\d{4}-\d{2}-\d{2}') end def wp_estimated_hours_from_keywords get_keyword(:estimated_hours, override: true) end def wp_done_ratio_from_keyword get_keyword(:done_ratio, override: true, format: '(\d|10)?0') end def log(message, level = :info) message = "MailHandler: #{message}" logger.public_send(level, message) end def work_package_create_contract_class if options[:no_permission_check] CreateWorkPackageWithoutAuthorizationsContract else WorkPackages::CreateContract end end def work_package_update_contract_class if options[:no_permission_check] UpdateWorkPackageWithoutAuthorizationsContract else WorkPackages::UpdateContract end end class UpdateWorkPackageWithoutAuthorizationsContract < WorkPackages::UpdateContract include WorkPackages::SkipAuthorizationChecks end class CreateWorkPackageWithoutAuthorizationsContract < WorkPackages::CreateContract include WorkPackages::SkipAuthorizationChecks end end