#-- encoding: UTF-8 #-- copyright # OpenProject is a project management system. # Copyright (C) 2012-2017 the OpenProject Foundation (OPF) # # This program is free software; you can redistribute it and/or # modify it under the terms of the GNU General Public License version 3. # # OpenProject is a fork of ChiliProject, which is a fork of Redmine. The copyright follows: # Copyright (C) 2006-2017 Jean-Philippe Lang # Copyright (C) 2010-2013 the ChiliProject Team # # This program is free software; you can redistribute it and/or # modify it under the terms of the GNU General Public License # as published by the Free Software Foundation; either version 2 # of the License, or (at your option) any later version. # # This program is distributed in the hope that it will be useful, # but WITHOUT ANY WARRANTY; without even the implied warranty of # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the # GNU General Public License for more details. # # You should have received a copy of the GNU General Public License # along with this program; if not, write to the Free Software # Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301, USA. # # See doc/COPYRIGHT.rdoc for more details. #++ class MailHandler < ActionMailer::Base include ActionView::Helpers::SanitizeHelper include Redmine::I18n class UnauthorizedAction < StandardError; end class MissingInformation < StandardError; end attr_reader :email, :user def self.receive(email, options = {}) @@handler_options = options.dup @@handler_options[:issue] ||= {} @@handler_options[:allow_override] = if @@handler_options[:allow_override].is_a?(String) @@handler_options[:allow_override].split(',').map(&:strip) else @@handler_options[:allow_override] || [] end.map(&:to_sym).to_set # Project needs to be overridable if not specified @@handler_options[:allow_override] << :project unless @@handler_options[:issue].has_key?(:project) # Status overridable by default @@handler_options[:allow_override] << :status unless @@handler_options[:issue].has_key?(:status) @@handler_options[:no_permission_check] = @@handler_options[:no_permission_check].to_s == '1' email.force_encoding('ASCII-8BIT') if email.respond_to?(:force_encoding) super email end cattr_accessor :ignored_emails_headers @@ignored_emails_headers = { 'X-Auto-Response-Suppress' => 'oof', 'Auto-Submitted' => /\Aauto-/ } # Processes incoming emails # Returns the created object (eg. an issue, a message) or false def receive(email) @email = email sender_email = email.from.to_a.first.to_s.strip # Ignore emails received from the application emission address to avoid hell cycles if sender_email.downcase == Setting.mail_from.to_s.strip.downcase logger.info "MailHandler: ignoring email from emission address [#{sender_email}]" if logger && logger.info return false end # Ignore auto generated emails self.class.ignored_emails_headers.each do |key, ignored_value| value = email.header[key] if value value = value.to_s.downcase if (ignored_value.is_a?(Regexp) && value.match(ignored_value)) || value == ignored_value logger.info "MailHandler: ignoring email with #{key}:#{value} header" if logger && logger.info return false end end end @user = User.find_by_mail(sender_email) if sender_email.present? if @user && !@user.active? logger.info "MailHandler: ignoring email from non-active user [#{@user.login}]" if logger && logger.info return false end if @user.nil? # Email was submitted by an unknown user case @@handler_options[:unknown_user] when 'accept' @user = User.anonymous when 'create' @user = MailHandler.create_user_from_email(email) if @user logger.info "MailHandler: [#{@user.login}] account created" if logger && logger.info UserMailer.account_information(@user, @user.password).deliver_now else logger.error "MailHandler: could not create account for [#{sender_email}]" if logger && logger.error return false end else # Default behaviour, emails from unknown users are ignored logger.info "MailHandler: ignoring email from unknown user [#{sender_email}]" if logger && logger.info return false end end User.current = @user dispatch end private MESSAGE_ID_RE = %r{^ e # TODO: send a email to the user logger.error e.message if logger false rescue MissingInformation => e logger.error "MailHandler: missing information from #{user}: #{e.message}" if logger false rescue UnauthorizedAction => e logger.error "MailHandler: unauthorized attempt from #{user}" if logger false end # Dispatch the mail to the default method handler, receive_issue # # This can be overridden or patched to support handling other incoming # email types def dispatch_to_default receive_issue end # Creates a new issue def receive_issue project = target_project # check permission unless @@handler_options[:no_permission_check] raise UnauthorizedAction unless user.allowed_to?(:add_work_packages, project) end issue = WorkPackage.new(author: user, project: project) issue.attributes = issue_attributes_from_keywords(issue) issue.attributes = { 'custom_field_values' => custom_field_values_from_keywords(issue) } issue.subject = email.subject.to_s.chomp[0, 255] if issue.subject.blank? issue.subject = '(no subject)' end issue.description = cleaned_up_text_body # add To and Cc as watchers before saving so the watchers can reply to Redmine add_watchers(issue) issue.save! add_attachments(issue) logger.info "MailHandler: issue ##{issue.id} created by #{user}" if logger && logger.info issue end # Adds a note to an existing issue def receive_issue_reply(issue_id) issue = WorkPackage.find_by(id: issue_id) return unless issue # check permission unless @@handler_options[:no_permission_check] raise UnauthorizedAction unless user.allowed_to?(:add_work_package_notes, issue.project) || user.allowed_to?(:edit_work_packages, issue.project) end # ignore CLI-supplied defaults for new issues @@handler_options[:issue].clear issue.attributes = issue_attributes_from_keywords(issue) issue.attributes = { 'custom_field_values' => custom_field_values_from_keywords(issue) } issue.add_journal(user, cleaned_up_text_body) add_attachments(issue) issue.save! logger.info "MailHandler: issue ##{issue.id} updated by #{user}" if logger && logger.info issue.last_journal end # Reply will be added to the issue def receive_issue_journal_reply(journal_id) journal = Journal.find_by(id: journal_id) if journal and journal.journable.is_a? WorkPackage receive_issue_reply(journal.journable_id) end end # Receives a reply to a forum message def receive_message_reply(message_id) message = Message.find_by(id: message_id) if message message = message.root unless @@handler_options[:no_permission_check] raise UnauthorizedAction unless user.allowed_to?(:add_messages, message.project) end if !message.locked? reply = Message.new(subject: email.subject.gsub(%r{^.*msg\d+\]}, '').strip, content: cleaned_up_text_body) reply.author = user reply.board = message.board message.children << reply add_attachments(reply) reply else logger.info "MailHandler: ignoring reply from [#{sender_email}] to a locked topic" if logger && logger.info end end end def add_attachments(obj) if email.attachments && email.attachments.any? email.attachments.each do |attachment| file = OpenProject::Files.create_uploaded_file( name: attachment.filename, content_type: attachment.mime_type, content: attachment.decoded, binary: true) obj.attachments << Attachment.create( container: obj, file: file, author: user, content_type: attachment.mime_type) end end end # Adds To and Cc as watchers of the given object if the sender has the # appropriate permission def add_watchers(obj) if user.allowed_to?("add_#{obj.class.name.underscore}_watchers".to_sym, obj.project) || user.allowed_to?("add_#{obj.class.lookup_ancestors.last.name.underscore}_watchers".to_sym, obj.project) addresses = [email.to, email.cc].flatten.compact.uniq.map { |a| a.strip.downcase } unless addresses.empty? watchers = User.active.where(['LOWER(mail) IN (?)', addresses]) watchers.each do |w| obj.add_watcher(w) end # FIXME: somehow the watchable attribute of the new watcher is not set, when the issue is not safed. # So we fix that here manually obj.watchers.each do |w| w.watchable = obj end end end end def get_keyword(attr, options = {}) @keywords ||= {} if @keywords.has_key?(attr) @keywords[attr] else @keywords[attr] = begin if (options[:override] || @@handler_options[:allow_override].include?(attr)) && (v = extract_keyword!(plain_text_body, attr, options[:format])) v else # Return either default or nil @@handler_options[:issue][attr] end end end end # Destructively extracts the value for +attr+ in +text+ # Returns nil if no matching keyword found def extract_keyword!(text, attr, format = nil) keys = [attr.to_s.humanize] keys << all_attribute_translations(user.language)[attr] if user && user.language.present? keys << all_attribute_translations(Setting.default_language)[attr] if Setting.default_language.present? keys.reject!(&:blank?) keys.map! do |k| Regexp.escape(k) end format ||= '.+' text.gsub!(/^(#{keys.join('|')})[ \t]*:[ \t]*(#{format})\s*$/i, '') $2 && $2.strip end def target_project # TODO: other ways to specify project: # * parse the email To field # * specific project (eg. Setting.mail_handler_target_project) target = Project.find_by(identifier: get_keyword(:project)) raise MissingInformation.new('Unable to determine target project') if target.nil? target end # Returns a Hash of issue attributes extracted from keywords in the email body def issue_attributes_from_keywords(issue) assigned_to = (k = get_keyword(:assigned_to, override: true)) && find_assignee_from_keyword(k, issue) attrs = { 'type_id' => (k = get_keyword(:type)) && issue.project.types.find_by(name: k).try(:id), 'status_id' => (k = get_keyword(:status)) && Status.find_by(name: k).try(:id), 'priority_id' => (k = get_keyword(:priority)) && IssuePriority.find_by(name: k).try(:id), 'category_id' => (k = get_keyword(:category)) && issue.project.categories.find_by(name: k).try(:id), 'assigned_to_id' => assigned_to.try(:id), 'fixed_version_id' => (k = get_keyword(:fixed_version)) && issue.project.shared_versions.find_by(name: k).try(:id), 'start_date' => get_keyword(:start_date, override: true, format: '\d{4}-\d{2}-\d{2}'), 'due_date' => get_keyword(:due_date, override: true, format: '\d{4}-\d{2}-\d{2}'), 'estimated_hours' => get_keyword(:estimated_hours, override: true), 'done_ratio' => get_keyword(:done_ratio, override: true, format: '(\d|10)?0') }.delete_if { |_, v| v.blank? } if issue.new_record? && attrs['type_id'].nil? attrs['type_id'] = issue.project.types.first.try(:id) end attrs end # Returns a Hash of issue custom field values extracted from keywords in the email body def custom_field_values_from_keywords(customized) customized.custom_field_values.inject({}) do |h, v| if value = get_keyword(v.custom_field.name, override: true) h[v.custom_field.id.to_s] = value end h end end # Returns the text/plain part of the email # If not found (eg. HTML-only email), returns the body with tags removed def plain_text_body return @plain_text_body unless @plain_text_body.nil? part = email.text_part || email.html_part || email @plain_text_body = Redmine::CodesetUtil.to_utf8(part.body.decoded, part.charset) # strip html tags and remove doctype directive # Note: In Rails 5, `strip_tags` also encodes HTML entities @plain_text_body = strip_tags(@plain_text_body.strip) @plain_text_body = CGI.unescapeHTML(@plain_text_body) @plain_text_body.sub! %r{^\z/) addr = m[2] name = m[1] end if addr.present? user = new_user_from_attributes(addr, name) if user.save user else logger.error "MailHandler: failed to create User: #{user.errors.full_messages}" if logger nil end else logger.error 'MailHandler: failed to create User: no FROM address found' if logger nil end end private # Removes the email body of text after the truncation configurations. def cleanup_body(body) delimiters = Setting.mail_handler_body_delimiters.to_s.split(/[\r\n]+/).reject(&:blank?).map { |s| Regexp.escape(s) } unless delimiters.empty? regex = Regexp.new("^[> ]*(#{delimiters.join('|')})\s*[\r\n].*", Regexp::MULTILINE) body = body.gsub(regex, '') end regex_delimiter = Setting.mail_handler_body_delimiter_regex if regex_delimiter.present? regex = Regexp.new(regex_delimiter, Regexp::MULTILINE) body = body.gsub(regex, '') end body.strip end def find_assignee_from_keyword(keyword, issue) keyword = keyword.to_s.downcase assignable = issue.assignable_assignees assignee = nil assignee ||= assignable.detect {|a| a.mail.to_s.downcase == keyword || a.login.to_s.downcase == keyword } if assignee.nil? && keyword.match(/ /) firstname, lastname = *(keyword.split) # "First Last Throwaway" assignee ||= assignable.detect {|a| a.is_a?(User) && a.firstname.to_s.downcase == firstname && a.lastname.to_s.downcase == lastname } end if assignee.nil? assignee ||= assignable.detect { |a| a.is_a?(Group) && a.name.downcase == keyword } end assignee end end