#-- encoding: UTF-8 #-- copyright # OpenProject is a project management system. # # Copyright (C) 2012-2013 the OpenProject Team # # This program is free software; you can redistribute it and/or # modify it under the terms of the GNU General Public License version 3. # # See doc/COPYRIGHT.rdoc for more details. #++ # TODO class MailHandler < ActionMailer::Base include ActionView::Helpers::SanitizeHelper include Redmine::I18n class UnauthorizedAction < StandardError; end class MissingInformation < StandardError; end attr_reader :email, :user def self.receive(email, options={}) @@handler_options = options.dup @@handler_options[:issue] ||= {} @@handler_options[:allow_override] = @@handler_options[:allow_override].split(',').collect(&:strip) if @@handler_options[:allow_override].is_a?(String) @@handler_options[:allow_override] ||= [] # Project needs to be overridable if not specified @@handler_options[:allow_override] << 'project' unless @@handler_options[:issue].has_key?(:project) # Status overridable by default @@handler_options[:allow_override] << 'status' unless @@handler_options[:issue].has_key?(:status) @@handler_options[:no_permission_check] = (@@handler_options[:no_permission_check].to_s == '1' ? true : false) email.force_encoding('ASCII-8BIT') if email.respond_to?(:force_encoding) super email end cattr_accessor :ignored_emails_headers @@ignored_emails_headers = { 'X-Auto-Response-Suppress' => 'oof', 'Auto-Submitted' => /^auto-/ } # Processes incoming emails # Returns the created object (eg. an issue, a message) or false def receive(email) @email = email sender_email = email.from.to_a.first.to_s.strip # Ignore emails received from the application emission address to avoid hell cycles if sender_email.downcase == Setting.mail_from.to_s.strip.downcase logger.info "MailHandler: ignoring email from emission address [#{sender_email}]" if logger && logger.info return false end # Ignore auto generated emails self.class.ignored_emails_headers.each do |key, ignored_value| value = email.header[key] if value value = value.to_s.downcase if (ignored_value.is_a?(Regexp) && value.match(ignored_value)) || value == ignored_value logger.info "MailHandler: ignoring email with #{key}:#{value} header" if logger && logger.info return false end end end @user = User.find_by_mail(sender_email) if sender_email.present? if @user && !@user.active? logger.info "MailHandler: ignoring email from non-active user [#{@user.login}]" if logger && logger.info return false end if @user.nil? # Email was submitted by an unknown user case @@handler_options[:unknown_user] when 'accept' @user = User.anonymous when 'create' @user = MailHandler.create_user_from_email(email) if @user logger.info "MailHandler: [#{@user.login}] account created" if logger && logger.info UserMailer.account_information(@user, @user.password).deliver else logger.error "MailHandler: could not create account for [#{sender_email}]" if logger && logger.error return false end else # Default behaviour, emails from unknown users are ignored logger.info "MailHandler: ignoring email from unknown user [#{sender_email}]" if logger && logger.info return false end end User.current = @user dispatch end private MESSAGE_ID_RE = %r{^ e # TODO: send a email to the user logger.error e.message if logger false rescue MissingInformation => e logger.error "MailHandler: missing information from #{user}: #{e.message}" if logger false rescue UnauthorizedAction => e logger.error "MailHandler: unauthorized attempt from #{user}" if logger false end # Dispatch the mail to the default method handler, receive_issue # # This can be overridden or patched to support handling other incoming # email types def dispatch_to_default receive_issue end # Creates a new issue def receive_issue project = target_project # check permission unless @@handler_options[:no_permission_check] raise UnauthorizedAction unless user.allowed_to?(:add_issues, project) end issue = WorkPackage.new(:author => user, :project => project) issue.safe_attributes = issue_attributes_from_keywords(issue) issue.safe_attributes = {'custom_field_values' => custom_field_values_from_keywords(issue)} issue.subject = email.subject.to_s.chomp[0,255] if issue.subject.blank? issue.subject = '(no subject)' end issue.description = cleaned_up_text_body # add To and Cc as watchers before saving so the watchers can reply to Redmine add_watchers(issue) issue.save! add_attachments(issue) logger.info "MailHandler: issue ##{issue.id} created by #{user}" if logger && logger.info issue end # Adds a note to an existing issue def receive_issue_reply(issue_id) issue = WorkPackage.find_by_id(issue_id) return unless issue # check permission unless @@handler_options[:no_permission_check] raise UnauthorizedAction unless user.allowed_to?(:add_issue_notes, issue.project) || user.allowed_to?(:edit_work_packages, issue.project) end # ignore CLI-supplied defaults for new issues @@handler_options[:issue].clear issue.safe_attributes = issue_attributes_from_keywords(issue) issue.safe_attributes = {'custom_field_values' => custom_field_values_from_keywords(issue)} issue.add_journal(user, cleaned_up_text_body) add_attachments(issue) issue.save! logger.info "MailHandler: issue ##{issue.id} updated by #{user}" if logger && logger.info issue.last_journal end # Reply will be added to the issue def receive_issue_journal_reply(journal_id) journal = Journal.find_by_id(journal_id) if journal and journal.journable.is_a? WorkPackage receive_issue_reply(journal.journable_id) end end # Receives a reply to a forum message def receive_message_reply(message_id) message = Message.find_by_id(message_id) if message message = message.root unless @@handler_options[:no_permission_check] raise UnauthorizedAction unless user.allowed_to?(:add_messages, message.project) end if !message.locked? reply = Message.new(:subject => email.subject.gsub(%r{^.*msg\d+\]}, '').strip, :content => cleaned_up_text_body) reply.author = user reply.board = message.board message.children << reply add_attachments(reply) reply else logger.info "MailHandler: ignoring reply from [#{sender_email}] to a locked topic" if logger && logger.info end end end def add_attachments(obj) if email.attachments && email.attachments.any? email.attachments.each do |attachment| obj.attachments << Attachment.create( :container => obj, :file => attachment.decoded, :filename => attachment.filename, :author => user, :content_type => attachment.mime_type) end end end # Adds To and Cc as watchers of the given object if the sender has the # appropriate permission def add_watchers(obj) if user.allowed_to?("add_#{obj.class.name.underscore}_watchers".to_sym, obj.project) || user.allowed_to?("add_#{obj.class.lookup_ancestors.last.name.underscore}_watchers".to_sym, obj.project) addresses = [email.to, email.cc].flatten.compact.uniq.collect {|a| a.strip.downcase} unless addresses.empty? watchers = User.active.find(:all, :conditions => ['LOWER(mail) IN (?)', addresses]) watchers.each {|w| obj.add_watcher(w)} # FIXME: somehow the watchable attribute of the new watcher is not set, when the issue is not safed. # So we fix that here manually obj.watchers.each {|w| w.watchable = obj} end end end def get_keyword(attr, options={}) attr = attr.to_s @keywords ||= {} if @keywords.has_key?(attr) @keywords[attr] else @keywords[attr] = begin if (options[:override] || @@handler_options[:allow_override].include?(attr)) && (v = extract_keyword!(plain_text_body, attr, options[:format])) v elsif !@@handler_options[:issue][attr.to_sym].blank? @@handler_options[:issue][attr.to_sym] end end end end # Destructively extracts the value for +attr+ in +text+ # Returns nil if no matching keyword found def extract_keyword!(text, attr, format=nil) keys = [attr.to_s.humanize] keys << all_attribute_translations(user.language)[attr.to_sym] if user && user.language.present? keys << all_attribute_translations(Setting.default_language)[attr.to_sym] if Setting.default_language.present? keys.reject! {|k| k.blank?} keys.collect! {|k| Regexp.escape(k)} format ||= '.+' text.gsub!(/^(#{keys.join('|')})[ \t]*:[ \t]*(#{format})\s*$/i, '') $2 && $2.strip end def target_project # TODO: other ways to specify project: # * parse the email To field # * specific project (eg. Setting.mail_handler_target_project) target = Project.find_by_identifier(get_keyword(:project)) raise MissingInformation.new('Unable to determine target project') if target.nil? target end # Returns a Hash of issue attributes extracted from keywords in the email body def issue_attributes_from_keywords(issue) assigned_to = (k = get_keyword(:assigned_to, :override => true)) && find_assignee_from_keyword(k, issue) attrs = { 'type_id' => (k = get_keyword(:type)) && issue.project.types.find_by_name(k).try(:id), 'status_id' => (k = get_keyword(:status)) && IssueStatus.find_by_name(k).try(:id), 'priority_id' => (k = get_keyword(:priority)) && IssuePriority.find_by_name(k).try(:id), 'category_id' => (k = get_keyword(:category)) && issue.project.issue_categories.find_by_name(k).try(:id), 'assigned_to_id' => assigned_to.try(:id), 'fixed_version_id' => (k = get_keyword(:fixed_version)) && issue.project.shared_versions.find_by_name(k).try(:id), 'start_date' => get_keyword(:start_date, :override => true, :format => '\d{4}-\d{2}-\d{2}'), 'due_date' => get_keyword(:due_date, :override => true, :format => '\d{4}-\d{2}-\d{2}'), 'estimated_hours' => get_keyword(:estimated_hours, :override => true), 'done_ratio' => get_keyword(:done_ratio, :override => true, :format => '(\d|10)?0') }.delete_if {|_, v| v.blank? } if issue.new_record? && attrs['type_id'].nil? attrs['type_id'] = issue.project.types.find(:first).try(:id) end attrs end # Returns a Hash of issue custom field values extracted from keywords in the email body def custom_field_values_from_keywords(customized) customized.custom_field_values.inject({}) do |h, v| if value = get_keyword(v.custom_field.name, :override => true) h[v.custom_field.id.to_s] = value end h end end # Returns the text/plain part of the email # If not found (eg. HTML-only email), returns the body with tags removed def plain_text_body return @plain_text_body unless @plain_text_body.nil? part = email.text_part || email.html_part || email @plain_text_body = Redmine::CodesetUtil.to_utf8(part.body.decoded, part.charset) # strip html tags and remove doctype directive @plain_text_body = strip_tags(@plain_text_body.strip) @plain_text_body.sub! %r{^$/) addr, name = m[2], m[1] end if addr.present? user = new_user_from_attributes(addr, name) if user.save user else logger.error "MailHandler: failed to create User: #{user.errors.full_messages}" if logger nil end else logger.error "MailHandler: failed to create User: no FROM address found" if logger nil end end private # Removes the email body of text after the truncation configurations. def cleanup_body(body) delimiters = Setting.mail_handler_body_delimiters.to_s.split(/[\r\n]+/).reject(&:blank?).map {|s| Regexp.escape(s)} unless delimiters.empty? regex = Regexp.new("^[> ]*(#{ delimiters.join('|') })\s*[\r\n].*", Regexp::MULTILINE) body = body.gsub(regex, '') end body.strip end def find_assignee_from_keyword(keyword, issue) keyword = keyword.to_s.downcase assignable = issue.assignable_users assignee = nil assignee ||= assignable.detect {|a| a.mail.to_s.downcase == keyword || a.login.to_s.downcase == keyword } if assignee.nil? && keyword.match(/ /) firstname, lastname = *(keyword.split) # "First Last Throwaway" assignee ||= assignable.detect {|a| a.is_a?(User) && a.firstname.to_s.downcase == firstname && a.lastname.to_s.downcase == lastname } end if assignee.nil? assignee ||= assignable.detect {|a| a.name.downcase == keyword} end assignee end end