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sidebar_navigation:
  title: Support
  priority: 700
description: Cloud Edition Support
robots: index, follow
keywords: Cloud Edition support
---
# Enterprise cloud edition support

As an OpenProject Enterprise cloud edition customer, you will have professional support included. Get reliable, high-touch support from senior support engineers.

## How to receive support

Please write us an email to support@openproject.com to get help with your OpenProject Enterprise cloud edition. Include a detailed description as well as screen-shots, where necessary.

## Support ticket (only for Premier Support and Corporate Support)

You can create a support ticket on our community platform. Please contact us for details. You first need to register on the OpenProject Community edition to create a support ticket.

## Contact us

If you have more questions, please [contact us](https://www.openproject.org/contact-us/).