#-- encoding: UTF-8 #-- copyright # OpenProject is an open source project management software. # Copyright (C) 2012-2020 the OpenProject GmbH # # This program is free software; you can redistribute it and/or # modify it under the terms of the GNU General Public License version 3. # # OpenProject is a fork of ChiliProject, which is a fork of Redmine. The copyright follows: # Copyright (C) 2006-2017 Jean-Philippe Lang # Copyright (C) 2010-2013 the ChiliProject Team # # This program is free software; you can redistribute it and/or # modify it under the terms of the GNU General Public License # as published by the Free Software Foundation; either version 2 # of the License, or (at your option) any later version. # # This program is distributed in the hope that it will be useful, # but WITHOUT ANY WARRANTY; without even the implied warranty of # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the # GNU General Public License for more details. # # You should have received a copy of the GNU General Public License # along with this program; if not, write to the Free Software # Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301, USA. # # See docs/COPYRIGHT.rdoc for more details. #++ class MailHandler < ActionMailer::Base include ActionView::Helpers::SanitizeHelper include Redmine::I18n class UnauthorizedAction < StandardError; end class MissingInformation < StandardError; end attr_reader :email, :user, :options ## # Code copied from base class and extended with optional options parameter # as well as force_encoding support. def self.receive(raw_mail, options = {}) raw_mail.force_encoding('ASCII-8BIT') if raw_mail.respond_to?(:force_encoding) ActiveSupport::Notifications.instrument("receive.action_mailer") do |payload| mail = Mail.new(raw_mail) set_payload_for_mail(payload, mail) with_options(options).receive(mail) end end def self.with_options(options) handler = new handler.options = options handler end cattr_accessor :ignored_emails_headers @@ignored_emails_headers = { 'X-Auto-Response-Suppress' => 'oof', 'Auto-Submitted' => /\Aauto-/ } # Processes incoming emails # Returns the created object (eg. an issue, a message) or false def receive(email) @email = email sender_email = email.from.to_a.first.to_s.strip # Ignore emails received from the application emission address to avoid hell cycles if sender_email.downcase == Setting.mail_from.to_s.strip.downcase log "ignoring email from emission address [#{sender_email}]" return false end # Ignore auto generated emails self.class.ignored_emails_headers.each do |key, ignored_value| value = email.header[key] if value value = value.to_s.downcase if (ignored_value.is_a?(Regexp) && value.match(ignored_value)) || value == ignored_value log "ignoring email with #{key}:#{value} header" return false end end end @user = User.find_by_mail(sender_email) if sender_email.present? if @user && !@user.active? log "ignoring email from non-active user [#{@user.login}]" return false end if @user.nil? # Email was submitted by an unknown user case options[:unknown_user] when 'accept' @user = User.anonymous when 'create' @user = MailHandler.create_user_from_email(email) if @user log "[#{@user.login}] account created" UserMailer.account_information(@user, @user.password).deliver_later else log "could not create account for [#{sender_email}]", :error return false end else # Default behaviour, emails from unknown users are ignored log "ignoring email from unknown user [#{sender_email}]" return false end end User.current = @user dispatch end def options=(value) @options = value.dup options[:issue] ||= {} options[:allow_override] = allow_override_option(options).map(&:to_sym).to_set # Project needs to be overridable if not specified options[:allow_override] << :project unless options[:issue].has_key?(:project) # Status overridable by default options[:allow_override] << :status unless options[:issue].has_key?(:status) options[:no_permission_check] = options[:no_permission_check].to_s == '1' end private MESSAGE_ID_RE = %r{^ e # TODO: send a email to the user logger&.error e.message false rescue MissingInformation => e log "missing information from #{user}: #{e.message}", :error false rescue UnauthorizedAction log "unauthorized attempt from #{user}", :error false end # Dispatch the mail to the default method handler, receive_work_package # # This can be overridden or patched to support handling other incoming # email types def dispatch_to_default receive_work_package end # Creates a new work package def receive_work_package project = target_project result = create_work_package(project) if result.is_a?(WorkPackage) log "work_package ##{result.id} created by #{user}" result else log "work_package could not be created by #{user} due to ##{result.full_messages}", :error false end end alias :receive_issue :receive_work_package # Adds a note to an existing work package def receive_work_package_reply(work_package_id) work_package = WorkPackage.find_by(id: work_package_id) return unless work_package # ignore CLI-supplied defaults for new work_packages options[:issue].clear result = update_work_package(work_package) if result.is_a?(WorkPackage) log "work_package ##{result.id} updated by #{user}" result.last_journal else log "work_package could not be updated by #{user} due to ##{result.full_messages}", :error false end end alias :receive_issue_reply :receive_work_package_reply # Reply will be added to the issue def receive_issue_journal_reply(journal_id) journal = Journal.find_by(id: journal_id) if journal and journal.journable.is_a? WorkPackage receive_work_package_reply(journal.journable_id) end end # Receives a reply to a forum message def receive_message_reply(message_id) message = Message.find_by(id: message_id) if message message = message.root unless options[:no_permission_check] raise UnauthorizedAction unless user.allowed_to?(:add_messages, message.project) end if !message.locked? reply = Message.new(subject: email.subject.gsub(%r{^.*msg\d+\]}, '').strip, content: cleaned_up_text_body) reply.author = user reply.forum = message.forum message.children << reply add_attachments(reply) reply else log "ignoring reply from [#{sender_email}] to a locked topic" end end end def add_attachments(obj) create_attachments_from_mail(obj) .each do |attachment| obj.attachments << attachment end end def create_attachments_from_mail(container = nil) return [] unless email.attachments&.present? email .attachments .reject { |attachment| ignored_filename?(attachment.filename) } .map do |attachment| file = OpenProject::Files.create_uploaded_file( name: attachment.filename, content_type: attachment.mime_type, content: attachment.decoded, binary: true ) Attachment.create( container: container, file: file, author: user, content_type: attachment.mime_type) end end # Adds To and Cc as watchers of the given object if the sender has the # appropriate permission def add_watchers(obj) if user.allowed_to?("add_#{obj.class.name.underscore}_watchers".to_sym, obj.project) || user.allowed_to?("add_#{obj.class.lookup_ancestors.last.name.underscore}_watchers".to_sym, obj.project) addresses = [email.to, email.cc].flatten.compact.uniq.map { |a| a.strip.downcase } unless addresses.empty? watchers = User.active.where(['LOWER(mail) IN (?)', addresses]) watchers.each do |w| obj.add_watcher(w) end # FIXME: somehow the watchable attribute of the new watcher is not set, when the issue is not safed. # So we fix that here manually obj.watchers.each do |w| w.watchable = obj end end end end def get_keyword(attr, options = {}) @keywords ||= {} if @keywords.has_key?(attr) @keywords[attr] else @keywords[attr] = begin if (options[:override] || self.options[:allow_override].include?(attr)) && (v = extract_keyword!(plain_text_body, attr, options[:format])) v else # Return either default or nil self.options[:issue][attr] end end end end # Destructively extracts the value for +attr+ in +text+ # Returns nil if no matching keyword found def extract_keyword!(text, attr, format = nil) keys = [attr.to_s.humanize] keys << all_attribute_translations(user.language)[attr] if user && user.language.present? keys << all_attribute_translations(Setting.default_language)[attr] if Setting.default_language.present? keys.reject!(&:blank?) keys.map! do |k| Regexp.escape(k) end format ||= '.+' text.gsub!(/^(#{keys.join('|')})[ \t]*:[ \t]*(#{format})\s*$/i, '') $2&.strip end def target_project # TODO: other ways to specify project: # * parse the email To field # * specific project (eg. Setting.mail_handler_target_project) target = Project.find_by(identifier: get_keyword(:project)) raise MissingInformation.new('Unable to determine target project') if target.nil? target end # Returns a Hash of issue attributes extracted from keywords in the email body def issue_attributes_from_keywords(issue) assigned_to = (k = get_keyword(:assigned_to, override: true)) && find_assignee_from_keyword(k, issue) project = issue.project attrs = { 'type_id' => (k = get_keyword(:type)) && project.types.find_by(name: k).try(:id), 'status_id' => (k = get_keyword(:status)) && Status.find_by(name: k).try(:id), 'parent_id' => (k = get_keyword(:parent)), 'priority_id' => (k = get_keyword(:priority)) && IssuePriority.find_by(name: k).try(:id), 'category_id' => (k = get_keyword(:category)) && project.categories.find_by(name: k).try(:id), 'assigned_to_id' => assigned_to.try(:id), 'fixed_version_id' => (k = get_keyword(:fixed_version)) && project.shared_versions.find_by(name: k).try(:id), 'start_date' => get_keyword(:start_date, override: true, format: '\d{4}-\d{2}-\d{2}'), 'due_date' => get_keyword(:due_date, override: true, format: '\d{4}-\d{2}-\d{2}'), 'estimated_hours' => get_keyword(:estimated_hours, override: true), 'done_ratio' => get_keyword(:done_ratio, override: true, format: '(\d|10)?0') }.delete_if { |_, v| v.blank? } if issue.new_record? && attrs['type_id'].nil? attrs['type_id'] = issue.project.types.first.try(:id) end attrs end # Returns a Hash of issue custom field values extracted from keywords in the email body def custom_field_values_from_keywords(customized) "#{customized.class.name}CustomField".constantize.all.inject({}) do |h, v| if value = get_keyword(v.name, override: true) h[v.id.to_s] = v.value_of value end h end end # Returns the text/plain part of the email # If not found (eg. HTML-only email), returns the body with tags removed def plain_text_body return @plain_text_body unless @plain_text_body.nil? part = email.text_part || email.html_part || email @plain_text_body = Redmine::CodesetUtil.to_utf8(part.body.decoded, part.charset) # strip html tags and remove doctype directive # Note: In Rails 5, `strip_tags` also encodes HTML entities @plain_text_body = strip_tags(@plain_text_body.strip) @plain_text_body = CGI.unescapeHTML(@plain_text_body) @plain_text_body.sub! %r{^\z/) addr = m[2] name = m[1] end if addr.present? user = new_user_from_attributes(addr, name) if user.save user else log "failed to create User: #{user.errors.full_messages}", :error nil end else log 'failed to create User: no FROM address found', :error nil end end private def allow_override_option(options) if options[:allow_override].is_a?(String) options[:allow_override].split(',').map(&:strip) else options[:allow_override] || [] end end # Removes the email body of text after the truncation configurations. def cleanup_body(body) delimiters = Setting.mail_handler_body_delimiters.to_s.split(/[\r\n]+/).reject(&:blank?).map { |s| Regexp.escape(s) } unless delimiters.empty? regex = Regexp.new("^[> ]*(#{delimiters.join('|')})\s*[\r\n].*", Regexp::MULTILINE) body = body.gsub(regex, '') end regex_delimiter = Setting.mail_handler_body_delimiter_regex if regex_delimiter.present? regex = Regexp.new(regex_delimiter, Regexp::MULTILINE) body = body.gsub(regex, '') end body.strip end def ignored_filenames @ignored_filenames ||= begin Setting.mail_handler_ignore_filenames.to_s.split(/[\r\n]+/).reject(&:blank?) end end def ignored_filename?(filename) ignored_filenames.any? do |line| filename.match? Regexp.escape(line) end end def find_assignee_from_keyword(keyword, issue) keyword = keyword.to_s.downcase assignable = issue.assignable_assignees assignee = nil assignee ||= assignable.detect do |a| [a.mail.to_s.downcase, a.login.to_s.downcase].include?(keyword) end if assignee.nil? && keyword.match(/ /) firstname, lastname = *(keyword.split) # "First Last Throwaway" assignee ||= assignable.detect do |a| a.is_a?(User) && a.firstname.to_s.downcase == firstname && a.lastname.to_s.downcase == lastname end end if assignee.nil? assignee ||= assignable.detect { |a| a.is_a?(Group) && a.name.downcase == keyword } end assignee end def create_work_package(project) work_package = WorkPackage.new(project: project) attributes = collect_wp_attributes_from_email_on_create(work_package) service_call = WorkPackages::CreateService .new(user: user, contract_class: work_package_create_contract_class) .call(attributes.merge(work_package: work_package).symbolize_keys) if service_call.success? work_package = service_call.result add_watchers(work_package) add_attachments(work_package) work_package else service_call.errors end end def collect_wp_attributes_from_email_on_create(work_package) attributes = issue_attributes_from_keywords(work_package) attributes .merge('custom_field_values' => custom_field_values_from_keywords(work_package), 'subject' => email.subject.to_s.chomp[0, 255] || '(no subject)', 'description' => cleaned_up_text_body) end def update_work_package(work_package) attributes = collect_wp_attributes_from_email_on_update(work_package) attributes[:attachment_ids] = work_package.attachment_ids + create_attachments_from_mail.map(&:id) service_call = WorkPackages::UpdateService .new(user: user, model: work_package, contract_class: work_package_update_contract_class) .call(attributes.symbolize_keys) if service_call.success? service_call.result else service_call.errors end end def collect_wp_attributes_from_email_on_update(work_package) attributes = issue_attributes_from_keywords(work_package) attributes .merge('custom_field_values' => custom_field_values_from_keywords(work_package), 'journal_notes' => cleaned_up_text_body) end def log(message, level = :info) message = "MailHandler: #{message}" logger.public_send(level, message) end def work_package_create_contract_class if options[:no_permission_check] CreateWorkPackageWithoutAuthorizationsContract else WorkPackages::CreateContract end end def work_package_update_contract_class if options[:no_permission_check] UpdateWorkPackageWithoutAuthorizationsContract else WorkPackages::UpdateContract end end class UpdateWorkPackageWithoutAuthorizationsContract < WorkPackages::UpdateContract include WorkPackages::SkipAuthorizationChecks end class CreateWorkPackageWithoutAuthorizationsContract < WorkPackages::CreateContract include WorkPackages::SkipAuthorizationChecks end end