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OpenProject is the leading open source project management software.
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openproject/docs/enterprise-guide/enterprise-cloud-guide/backups
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Andrej Sandorf 35c618c1dc
Feat/docs cleanup [skip ci] (#9942) 		3 years ago
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README.md Changes to cloud backup 4 years ago
administration-backup-2034314.png Changes to cloud backup 4 years ago
backup-code.png Changes to cloud backup 4 years ago
create-backup-token.png Changes to cloud backup 4 years ago

README.md

sidebar_navigation description robots keywords
[{title Backups} {priority 710}] Backups in the cloud edition. index, follow backups

Backups

Your Enterprise cloud data is backed up continuously and retained for 30 days. Within those 30 days we can restore your data to any point in time with a precision of 5 minutes, in case you need us to.

Download

You can yourself create backups of your OpenProject installation. Go to Administration and Backup to get started.

administration-backup

You will then need to create a backup token by clicking + Backup token.

create-backup-token

The system generates the token which you then fill in where requested in the field below.

backup-code

After having requested the backup, you will receive an email notification with a link to download your backup. For this, you will need additional authentication (username and password as well as 2-Factor-Authentication if activated) to download the backup files.

In case you have trouble creating your backup, please get in touch with us. We can then provide a current or past backup (database + attachments) to you.

This way you can also get your data if you decide to stop using the Enterprise cloud edition.