openproject/docs/enterprise-guide/enterprise-cloud-guide/README.md

---
sidebar_navigation:
  title: Enterprise cloud guide
  priority: 999
description: OpenProject Enterprise Cloud Edition guide.
robots: index, follow
keywords: Cloud Edition, enterprise cloud
---
# Enterprise cloud edition guide

Welcome to the OpenProject **Enterprise cloud edition guide**.

![image-20200113133750107](image-20200113133750107.png)

<div class="alert alert-info" role="alert">
**Note**: This guide only describes the management of your Enterprise cloud. The feature descriptions are included in the respective parts of the OpenProject [user guide](../user-guide).
</div>


## Overview

| Topic                                                        | Content                                                      |
| ------------------------------------------------------------ | :----------------------------------------------------------- |
| [Create free trial](./create-cloud-trial)                    | Learn more about how to create a free trial for the Enterprise cloud instance. |
| [Sign in](./sign-in/)                                        | Sign in to your OpenProject Enterprise cloud edition.        |
| [Create quote](./create-quote-cloud)                         | How to create a quote within your Enterprise cloud instance? |
| [Invoices and billing history](./invoices-and-billing-history) | How to see your payment history and download invoices?       |
| [Upgrade, downgrade or cancel subscription](./manage-cloud-subscription/#upgrade-or-downgrade-subscription) | How to upgrade your plan, downgrade or cancel your subscription for the Enterprise cloud edition? |
| [Manage your subscription](./manage-cloud-subscription)      | How to change billing address and add or edit credit card details? |
| [Subscribe](./book-cloud)                                    | How to book Enterprise cloud?                                |
| [Backups](./backups)                                         | How do backups work in the cloud?                            |
| [Support](./support)                                         | How to get support as Enterprise cloud user?                 |
| [GDPR and DPA](./GDPR)                                       | Review and sign a Data Processing Agreement (DPA).           |

The OpenProject Enterprise cloud edition contains all OpenProject Community features plus the additional OpenProject premium features, as well as professional support.

For the Enterprise cloud edition the OpenProject experts will take care of the installation as well as maintenance of your OpenProject installation, so you will be able to concentrate on your core business. We will perform regular backups of your Enterprise cloud edition. You will have the latest OpenProject release installed. Hence, you do not have to take care of updates or installation of security patches yourself.

Please find a detailed feature comparison [here](https://www.openproject.org/pricing/#features).
Save changes to Cloud Edition 5 years ago			`---`
			`sidebar_navigation:`
Change hierarchy structure and rename sections (#9163) * Merge Cloud guide and Enterprise on-prem. guide [ci skip] * wording [ci skip] * wording changes [ci skip] * change links, descriptions and chapter names [ci skip] * update description of support options [ci skip] Co-authored-by: Oliver Günther <mail@oliverguenther.de> 4 years ago			`title: Enterprise cloud guide`
Save changes to Cloud Edition 5 years ago			`priority: 999`
added documentation on how to request a quote in Enterprise cloud [ci skip] 4 years ago			`description: OpenProject Enterprise Cloud Edition guide.`
Save changes to Cloud Edition 5 years ago			`robots: index, follow`
Change hierarchy structure and rename sections (#9163) * Merge Cloud guide and Enterprise on-prem. guide [ci skip] * wording [ci skip] * wording changes [ci skip] * change links, descriptions and chapter names [ci skip] * update description of support options [ci skip] Co-authored-by: Oliver Günther <mail@oliverguenther.de> 4 years ago			`keywords: Cloud Edition, enterprise cloud`
Save changes to Cloud Edition 5 years ago			`---`
Update name "Enterprise cloud" [ci skip] 4 years ago			`# Enterprise cloud edition guide`
Add placeholders for cloud and project guides 5 years ago
Update name "Enterprise cloud" [ci skip] 4 years ago			`Welcome to the OpenProject Enterprise cloud edition guide.`
Add placeholders for cloud and project guides 5 years ago
Changes to Cloud Edition guide 5 years ago			`![image-20200113133750107](image-20200113133750107.png)`

Add placeholders for cloud and project guides 5 years ago			`<div class="alert alert-info" role="alert">`
Expanding documentation (#9091) * changed screenshots for projects chapter * changed screenshots in gantt chart chapter * moved "aggregation by project" from work packages to Gantt chart chapter * changed some links * move reference to Excel sync out of Gantt chart chapter * small changes * add initial setup section for administrators to documentation Idea and main content from @ivangriggs Co-Authored-By: ivangriggs <77022874+ivangriggs@users.noreply.github.com> * smaller improvements to docs * improve documentation of manual and automatic scheduling mode * small improvements in docs * small changes * adding section for search options in OpenProject * move section about hourly rate defintion to system admin guide * formatting changes * explaining assignee filter options * change section header to make it detectable when searching for "projects overview" * clean up table of contents, make titles consistent, remove excessive space characters, etc. * update screenshots * changes to project overview docs * add screenshot for search bar * make info about aggregation of changes in activity and notifications easier detectable * small improvements * add info about non member and anonymous role * changes/additions * small changes * add additional options to access context menu * add sum feature for work package list to docs and change screenshot * add/improve info about email notifications * link fixes (necessary due to structural changes in documentation) * working in review comments * changes for time tracking activities * change screen shots for wiki - more functions section * change screenshots and improve description for meetings * improve detectability of mention feature * move FAQ in authentication * add how to reset password * improve explanation on how to un-archive projects * mention Mattermost integration * small correction 4 years ago			`Note: This guide only describes the management of your Enterprise cloud. The feature descriptions are included in the respective parts of the OpenProject [user guide](../user-guide).`
Add placeholders for cloud and project guides 5 years ago			`</div>`

Expanding documentation (#9091) * changed screenshots for projects chapter * changed screenshots in gantt chart chapter * moved "aggregation by project" from work packages to Gantt chart chapter * changed some links * move reference to Excel sync out of Gantt chart chapter * small changes * add initial setup section for administrators to documentation Idea and main content from @ivangriggs Co-Authored-By: ivangriggs <77022874+ivangriggs@users.noreply.github.com> * smaller improvements to docs * improve documentation of manual and automatic scheduling mode * small improvements in docs * small changes * adding section for search options in OpenProject * move section about hourly rate defintion to system admin guide * formatting changes * explaining assignee filter options * change section header to make it detectable when searching for "projects overview" * clean up table of contents, make titles consistent, remove excessive space characters, etc. * update screenshots * changes to project overview docs * add screenshot for search bar * make info about aggregation of changes in activity and notifications easier detectable * small improvements * add info about non member and anonymous role * changes/additions * small changes * add additional options to access context menu * add sum feature for work package list to docs and change screenshot * add/improve info about email notifications * link fixes (necessary due to structural changes in documentation) * working in review comments * changes for time tracking activities * change screen shots for wiki - more functions section * change screenshots and improve description for meetings * improve detectability of mention feature * move FAQ in authentication * add how to reset password * improve explanation on how to un-archive projects * mention Mattermost integration * small correction 4 years ago
Add placeholders for cloud and project guides 5 years ago			`## Overview`

added documentation on how to request a quote in Enterprise cloud [ci skip] 4 years ago			`\| Topic \| Content \|`
Changes to Cloud Edition Guide 5 years ago			`\| ------------------------------------------------------------ \| :----------------------------------------------------------- \|`
Expanding documentation (#9091) * changed screenshots for projects chapter * changed screenshots in gantt chart chapter * moved "aggregation by project" from work packages to Gantt chart chapter * changed some links * move reference to Excel sync out of Gantt chart chapter * small changes * add initial setup section for administrators to documentation Idea and main content from @ivangriggs Co-Authored-By: ivangriggs <77022874+ivangriggs@users.noreply.github.com> * smaller improvements to docs * improve documentation of manual and automatic scheduling mode * small improvements in docs * small changes * adding section for search options in OpenProject * move section about hourly rate defintion to system admin guide * formatting changes * explaining assignee filter options * change section header to make it detectable when searching for "projects overview" * clean up table of contents, make titles consistent, remove excessive space characters, etc. * update screenshots * changes to project overview docs * add screenshot for search bar * make info about aggregation of changes in activity and notifications easier detectable * small improvements * add info about non member and anonymous role * changes/additions * small changes * add additional options to access context menu * add sum feature for work package list to docs and change screenshot * add/improve info about email notifications * link fixes (necessary due to structural changes in documentation) * working in review comments * changes for time tracking activities * change screen shots for wiki - more functions section * change screenshots and improve description for meetings * improve detectability of mention feature * move FAQ in authentication * add how to reset password * improve explanation on how to un-archive projects * mention Mattermost integration * small correction 4 years ago			`\| [Create free trial](./create-cloud-trial) \| Learn more about how to create a free trial for the Enterprise cloud instance. \|`
			`\| [Sign in](./sign-in/) \| Sign in to your OpenProject Enterprise cloud edition. \|`
			`\| [Create quote](./create-quote-cloud) \| How to create a quote within your Enterprise cloud instance? \|`
Change hierarchy structure and rename sections (#9163) * Merge Cloud guide and Enterprise on-prem. guide [ci skip] * wording [ci skip] * wording changes [ci skip] * change links, descriptions and chapter names [ci skip] * update description of support options [ci skip] Co-authored-by: Oliver Günther <mail@oliverguenther.de> 4 years ago			`\| [Invoices and billing history](./invoices-and-billing-history) \| How to see your payment history and download invoices? \|`
Expanding documentation (#9091) * changed screenshots for projects chapter * changed screenshots in gantt chart chapter * moved "aggregation by project" from work packages to Gantt chart chapter * changed some links * move reference to Excel sync out of Gantt chart chapter * small changes * add initial setup section for administrators to documentation Idea and main content from @ivangriggs Co-Authored-By: ivangriggs <77022874+ivangriggs@users.noreply.github.com> * smaller improvements to docs * improve documentation of manual and automatic scheduling mode * small improvements in docs * small changes * adding section for search options in OpenProject * move section about hourly rate defintion to system admin guide * formatting changes * explaining assignee filter options * change section header to make it detectable when searching for "projects overview" * clean up table of contents, make titles consistent, remove excessive space characters, etc. * update screenshots * changes to project overview docs * add screenshot for search bar * make info about aggregation of changes in activity and notifications easier detectable * small improvements * add info about non member and anonymous role * changes/additions * small changes * add additional options to access context menu * add sum feature for work package list to docs and change screenshot * add/improve info about email notifications * link fixes (necessary due to structural changes in documentation) * working in review comments * changes for time tracking activities * change screen shots for wiki - more functions section * change screenshots and improve description for meetings * improve detectability of mention feature * move FAQ in authentication * add how to reset password * improve explanation on how to un-archive projects * mention Mattermost integration * small correction 4 years ago			`\| [Upgrade, downgrade or cancel subscription](./manage-cloud-subscription/#upgrade-or-downgrade-subscription) \| How to upgrade your plan, downgrade or cancel your subscription for the Enterprise cloud edition? \|`
			`\| [Manage your subscription](./manage-cloud-subscription) \| How to change billing address and add or edit credit card details? \|`
			`\| [Subscribe](./book-cloud) \| How to book Enterprise cloud? \|`
			`\| [Backups](./backups) \| How do backups work in the cloud? \|`
			`\| [Support](./support) \| How to get support as Enterprise cloud user? \|`
			`\| [GDPR and DPA](./GDPR) \| Review and sign a Data Processing Agreement (DPA). \|`
Add placeholders for cloud and project guides 5 years ago
Update name "Enterprise cloud" [ci skip] 4 years ago			`The OpenProject Enterprise cloud edition contains all OpenProject Community features plus the additional OpenProject premium features, as well as professional support.`
Changes to Cloud Edition guide 5 years ago
Update name "Enterprise cloud" [ci skip] 4 years ago			`For the Enterprise cloud edition the OpenProject experts will take care of the installation as well as maintenance of your OpenProject installation, so you will be able to concentrate on your core business. We will perform regular backups of your Enterprise cloud edition. You will have the latest OpenProject release installed. Hence, you do not have to take care of updates or installation of security patches yourself.`
Add placeholders for cloud and project guides 5 years ago
Add FAQ sections and FAQs (#9065) * first batch of changes for FAQ [ci skip] * second batch for FAQ [ci skip] * added reference to FAQ on pricing website [ci skip] * small changes [ci skip] * moved one FAQ [ci skip] * some corrections [ci skip] * third batch of changes for adding FAQs [ci skip] * added separate section for FAQ [ci skip] * small corrections including direct link to pricing FAQ [ci skip] * moving FAQ in new structure part 1 [ci skip] * moving FAQ in new structure part 2 [ci skip] * fourth batch of adding FAQ [ci skip] * fifth batch of FAQ changes [ci skip] * sixth batch of FAQ added [ci skip] * seventh batch of FAQ added [ci skip] * small changes to explanation of work package relations [ci skip] * eighth batch of FAQ additions [ci skip] * ninth batch of FAQ additions [ci skip] * solving merge issues [ci skip] * removed FAQ [ci skip] * add FAQ from Manage members section [ci skip] * typo [ci skip] * small changes [ci skip] * adding new FAQ [ci skip] * Shorten file paths to avoid Windows errors * adding or changing FAQs [ci skip] * corrections and additions [ci skip] * changing/adding hierarchy and more [ci skip] * restructuring [ci skip] * restructure, correct, change [ci skip] * additional FAQs [ci skip] * move 2 FAQs regarding boards [ci skip] * Links to other FAQ pages, support options [ci skip] Co-authored-by: Aleix Suau <info@macrofonoestudio.es> 4 years ago			`Please find a detailed feature comparison [here](https://www.openproject.org/pricing/#features).`