does_not_exist:"Указанная категория не существует."
estimated_hours:
only_values_greater_or_equal_zeroes_allowed:"должно быть > = 0."
readonly_status:'Пакет работ находится в состоянии только для чтения, поэтому его атрибуты не могут быть изменены.'
readonly_status:'Пакет работ находится в статусе только для чтения, поэтому его атрибуты не могут быть изменены.'
type:
attributes:
attribute_groups:
@ -778,7 +778,7 @@ ru:
confirm:"Подтвердите новый пароль."
description:"«Подтвержденный пароль» должен совпадать с введенным «новым паролем»."
status:
invalid_on_create:"для нового пользователя это неподходящий статус."
invalid_on_create:"не является допустимым статусом для новых пользователей."
auth_source:
error_not_found:"не найдено"
member:
@ -809,7 +809,7 @@ ru:
custom_field:"Настраиваемое поле"
group:"Группа"
category:"Категория"
status:"Состояние группы работ"
status:"Статусы пакета работ"
member:"Участник"
news:"Новости"
notification:
@ -886,7 +886,7 @@ ru:
role:"Роль"
roles:"Роль"
start_date:"Дата начала"
status:"Состояние"
status:"Статус"
subject:"Тема"
summary:"Сводка"
title:"Заголовок"
@ -1276,7 +1276,7 @@ ru:
error_password_change_failed:'Произошла ошибка при попытке изменить пароль.'
error_scm_command_failed:"Произошла ошибка при попытке доступа к хранилищу: %{value}"
error_scm_not_found:"Ни статья, ни ее исправленная версия в репозитории не найдены."
error_unable_delete_status:"Состояние работы пакета удалить нельзя, так как оно используется по крайней мере одним рабочим пакетом."
error_unable_delete_status:"Статус пакета работ удалить нельзя, так как он используется по крайней мере одним рабочим пакетом."
error_unable_delete_default_status:"Не удается удалить статус работы пакета по умолчанию. Пожалуйста, выберите другой статус работы пакета по умолчанию перед удалением текущего."
@ -21,23 +21,22 @@ Welcome to the central overview of frequently asked questions for OpenProject.
| [Topic-specific FAQ](#topic-specific-faq) | Links to other FAQ sections |
## Learn more about OpenProject
### What about data privacy, data security and GDPR conformity?
Data protection and security are one of the main motivations for the development of this open source application. Thus, you have the possibility to move the OpenProject application including your data to your own infrastructure at any time. Unlike other cloud tools, you can also take a look at the software code and adapt it if necessary.
Data protection and security are one of the main motivations for the development of this open source application. Thus, you have the possibility to move the OpenProject application including your data to your own infrastructure at any time. Unlike other cloud tools, you can also take a look at the software code and adapt it if necessary.
For users who do not want to run OpenProject themselves, we offer a hosting product. Here we use subcontractors who are not based in the EU, too. We achieve compliance with the GDPR by using standard protection clauses (Art. 46 (2) (c) and (d) GDPR).
A list of the subcontractors currently used in the Cloud Edition can be found here: https://www.openproject.org/legal/data-processing-agreement/sub-processors/
For our cloud product, we aim to completely eliminate subcontractors outside of the EU by the end of 2021. We have made a start by replacing Google Analytics with Matomo since 2020.
You can also send us encrypted emails to privacy@openproject.com. You can find the corresponding GPG key here: https://keys.openpgp.org/vks/v1/by-fingerprint/BDCFE01EDE84EA199AE172CE7D669C6D475339588
For users who do not want to run OpenProject themselves, we offer a hosting product. Here we use subcontractors who are not based in the EU, too. We achieve compliance with the GDPR by using standard protection clauses (Art. 46 (2) (c) and (d) GDPR).
A list of the subcontractors currently used in the Cloud Edition can be found here: [https://www.openproject.org/legal/data-processing-agreement/sub-processors/](https://www.openproject.org/legal/data-processing-agreement/sub-processors/)
For our cloud product, we aim to completely eliminate subcontractors outside of the EU by the end of 2021. We have made a start by replacing Google Analytics with Matomo since 2020.
You can also send us encrypted emails to privacy@openproject.com. You can find the corresponding GPG key here: [https://keys.openpgp.org/vks/v1/by-fingerprint/BDCFE01EDE84EA199AE172CE7D669C6D475339588](https://keys.openpgp.org/vks/v1/by-fingerprint/BDCFE01EDE84EA199AE172CE7D669C6D475339588)
#### Is OpenProject Enterprise cloud GDPR compliant?
#### Is OpenProject Enterprise cloud GDPR compliant?
The OpenProject cloud environment is hosted on a logically isolated virtual cloud at Amazon Web Services with all services being located in Ireland.
AWS is a GDPR compliant cloud infrastructure provider with extensive security and compliance programs as well as unparalleled access control mechanisms to ensure data privacy.
Employed facilities are compliant with the ISO 27001 and 27018 standards. The OpenProject cloud environment is continuously backing up user data with data at rest being fully encrypted with AES-256.
The OpenProject cloud environment is hosted on a logically isolated virtual cloud at Amazon Web Services with all services being located in Ireland.
AWS is a GDPR compliant cloud infrastructure provider with extensive security and compliance programs as well as unparalleled access control mechanisms to ensure data privacy.
Employed facilities are compliant with the ISO 27001 and 27018 standards. The OpenProject cloud environment is continuously backing up user data with data at rest being fully encrypted with AES-256.
Each individual instance is logically separated and data is persisted in a unique database schema, reducing the risk of intersection or data leaks between instances. Find out more about GDPR compliance on our [website](https://www.openproject.org/gdpr-compliance).
### How do I get access to the OpenProject premium features?
@ -50,24 +49,24 @@ If you want to run OpenProject on your own server, the OpenProject Enterprise on
Have you already installed the [OpenProject Community edition](https://www.openproject.org/download-and-installation/)? If yes, you can request a trial license for the OpenProject Enterprise on-premises edition by clicking on the button "Free trial license" [here](https://www.openproject.org/de/enterprise-edition/) and test the Enterprise on-premises edition for 14 days for free.
### Can I have some users with premium features and some without?
As the Enterprise premium features affect the whole instance (e.g. with Agile Boards and project custom fields) it's not possible to upgrade only some users.
As the Enterprise premium features affect the whole instance (e.g. with Agile Boards and project custom fields) it's not possible to upgrade only some users.
### What are the system requirements?
The system requirements can be found [here](../installation-and-operations/system-requirements).
Apart from using OpenProject in the cloud (OpenProject Enterprise cloud) OpenProject can be installed in two different ways: The packaged installation of OpenProject is the recommended way to install and maintain OpenProject using DEB or RPM packages. There's also a Docker based installation option.
Apart from using OpenProject in the cloud (OpenProject Enterprise cloud) OpenProject can be installed in two different ways: The packaged installation of OpenProject is the recommended way to install and maintain OpenProject using DEB or RPM packages. There's also a Docker based installation option.
### How can I learn more about OpenProject and how to use it?
Here are resources to get to know OpenProject:
Here are resources to get to know OpenProject:
- The [overview of our features](https://www.openproject.org/collaboration-software-features)
- The [overview of our features](https://www.openproject.org/collaboration-software-features)
- Our [English demo video](https://www.youtube.com/watch?v=un6zCm8_FT4) or [German demo video](https://www.youtube.com/watch?v=doVtVArSSvk) to get an overview of Openproject. There are additional videos explaining certain features to be found on our [YouTube channel](https://www.youtube.com/c/OpenProjectCommunity/videos), too.
- The [Getting started guide](../getting-started) and the [User guide](../user-guide)
- Our free trial: Click the green button [here](https://www.openproject.org/enterprise-edition) for Enterprise on-premises or go to [start.openproject.com](https://start.openproject.com) for the Enterprise cloud.
- Our [development roadmap](https://community.openproject.com/projects/openproject/work_packages?query_id=1993) (to get to know future features)
- Our [training and consulting offers](https://www.openproject.org/training-and-consulting)
- Our [training and consulting offers](https://www.openproject.org/training-and-consulting)
### Can I run OpenProject as a single user?
@ -76,12 +75,12 @@ Our minimum plan for the Enterprise cloud edition and Enterprise on-premises edi
### OpenProject is Open Source. Which kind of license does it come with? What am I allowed to do? What can I change?
OpenProject comes with the GNU General Public License v3 (GPLv3). You can find out more about the copyright [here](https://github.com/opf/openproject/blob/dev/COPYRIGHT).
In accordance with the terms set by the GPLv3 license, users can make modifications, create copies and redistribute the work.
Terms and conditions regarding GPLv3 are available at http://www.gnu.org/licenses/gpl-3.0.en.html or in [our repository](https://github.com/opf/openproject/blob/dev/LICENSE).
In accordance with the terms set by the GPLv3 license, users can make modifications, create copies and redistribute the work.
Terms and conditions regarding GPLv3 are available at [https://www.gnu.org/licenses/gpl-3.0.en.html](https://www.gnu.org/licenses/gpl-3.0.en.html) or in [our repository](https://github.com/opf/openproject/blob/dev/LICENSE).
### Is OpenProject free of charge?
We offer three different versions of OpenProject. Please get an overview of the different OpenProject Editions [here](https://www.openproject.org/pricing/#compare).
We offer three different versions of OpenProject. Please get an overview of the different OpenProject Editions [here](https://www.openproject.org/pricing/#compare).
The (on-premise) OpenProject Community edition is completely free. The Enterprise cloud and Enterprise on-premises edition offer premium features, hosting and support and thus we are charging for it. Nevertheless, we offer free 14 days trials for the Enterprise versions so that you can get to know their benefits. If you prefer to use the free OpenProject Community edition, you can follow these [installation instructions](https://www.openproject.org/download-and-installation/), please note that you need a Linux server to install the Community edition. It is always possible to upgrade from the Community to the Enterprise cloud and Enterprise on-premises edition – check out the premium features [here](https://www.openproject.org/enterprise-edition/#premium-features).
@ -95,8 +94,8 @@ All users working in OpenProject Enterprise cloud/on-premises need a license in
### How many projects can I manage in OpenProject at once?
The number of projects is always unlimited.
For the paid versions Enterprise or Cloud Edition, the price differs according to the number of users.
The number of projects is always unlimited.
For the paid versions Enterprise or Cloud Edition, the price differs according to the number of users.
However, if you're still using an old OpenProject subscription there may be limits to the number of projects. In this case please contact us.
### What is the difference between Enterprise on-premises and Community Edition regarding LDAP?
@ -117,7 +116,7 @@ If you don't know the URL of your OpenProject Enterprise cloud, you can find it
### I cannot log in. Resetting my password seems to have no effect. What do I do?
Look in your spam folder for the email.
Look in your spam folder for the email.
Ask your system admin to [set a new password for you](../system-admin-guide/users-permissions/users/#manage-user-settings).
@ -125,7 +124,7 @@ If you are the system administrator of an on-premises installation (Enterprise o
### How can I reverse changes?
This is not possible per se, there's no Ctrl+Z option or anything similar.
This is not possible per se, there's no Ctrl+Z option or anything similar.
Please use these resources to find out about the latest changes and re-do them manually: The [work package activity](../getting-started/work-packages-introduction/#activity-of-work-packages), the [history of the wiki page](../user-guide/wiki/more-wiki-functions/#show-wiki-page-history) or the [Activities module](../user-guide/activity).
@ -133,7 +132,7 @@ Please use these resources to find out about the latest changes and re-do them m
You can invite new users in the system administration as long as you have enough licenses.
For the Community Edition you can have as many users as you need for free.
For the Community Edition you can have as many users as you need for free.
If you are using Enterprise on-premises, please write an email to sales @ openproject.com.
If you are using the Enterprise cloud, you can easily upgrade or downgrade the number of users by navigating to *Administration -> Billing -> Manage subscription* and choosing the new amount of users which you need in your system. Find out more [here](../enterprise-guide/enterprise-cloud-guide/manage-cloud-subscription).
@ -198,22 +197,22 @@ Apart from that, you can use [placeholder users](../system-admin-guide/users-per
### Can I get a notification when a deadline approaches?
Not at the moment. This is a well-known feature requirement and we are currently working on the specification for this with our dev team. It's already on our roadmap and it will be developed in one of the upcoming releases.
Not at the moment. This is a well-known feature requirement and we are currently working on the specification for this with our dev team. It's already on our roadmap and it will be developed in one of the upcoming releases.
### Does OpenProject offer resource management?
You can [set up budgets](../user-guide/budgets), [set an Estimated time](../user-guide/work-packages/edit-work-package/) for a work package and use the [Assignee board](../user-guide/agile-boards/#choose-between-board-types) to find out how many work packages are assigned to a person, yet.
You can [set up budgets](../user-guide/budgets), [set an Estimated time](../user-guide/work-packages/edit-work-package/) for a work package and use the [Assignee board](../user-guide/agile-boards/#choose-between-board-types) to find out how many work packages are assigned to a person, yet.
Additional resource management features will be added within the next years. You can find the road-map for future releases [here](https://community.openproject.com/projects/openproject/work_packages?query_id=1993).
### Is there an organizational chart in OpenProject?
There's no such feature. However, you can use the wiki to add information regarding your departments and employees. Furthermore, you can upload existing org charts as image or e.g. PDF to the wiki or the documents module.
There's no such feature. However, you can use the wiki to add information regarding your departments and employees. Furthermore, you can upload existing org charts as image or e.g. PDF to the wiki or the documents module.
In many companies it makes sense to structure your project tree according to your departments (i.e. one parent project for each department with projects for each topic or client underneath).
### Is there an architecture diagram for OpenProject?
A (very rough) diagram can be found on https://www.openproject.org/hosting/.
A (very rough) diagram can be found on [https://www.openproject.org/hosting/](https://www.openproject.org/hosting/).
### Can I set up an entity-relationship diagram in OpenProject?
@ -254,12 +253,11 @@ Yes. Take a photo with your camera and save it on your phone. Then open the corr
Yes, of course. Within the BCF module you can upload multiple IFC models and create and manage BCF issues.
## Migration
### How can I migrate from Bitnami to OpenProject?
To migrate from Bitnami **to Enterprise cloud** please provide these:
To migrate from Bitnami **to Enterprise cloud** please provide these:
- data as database dump (.sql file)
- attachment folder
@ -310,7 +308,7 @@ If in doubt on how you should start, you can also just [contact us](https://www.
### How can I receive support?
We offer our Professional Support for Enterprise on-premises users and Enterprise cloud users. Please write an email to support@openproject.com.
We offer our Professional Support for Enterprise on-premises users and Enterprise cloud users. Please write an email to support@openproject.com.
If you use the Community Edition please feel free to use our [forums](https://community.openproject.org/projects/openproject/forums) for exchange with other users.
@ -322,12 +320,12 @@ If you're an Enterprise on-premises user you're eligible for Professional Suppor
### Do you have a cyber insurance?
Yes, we do.
Yes, we do.
### Is there a limitation of participants for the trainings?
No, you can join with as many people from your organization as you like. However, or most we recommend not more than 20-25 people so there's enough opportunity for everyone to ask questions.
*This answer only refers to e.g. Getting Started training and custom trainings, not to the OpenProject certification!*
*This answer only refers to e.g. Getting Started training and custom trainings, not to the OpenProject certification!*
### Can trainings be conducted remotely, too (e.g. the Custom training)?
@ -94,3 +94,24 @@ To create a new synchronized filter, use the button on the top right of the inde
Click on *Create* to finish the creation of the synchronized filter. This filter is being executed hourly as part of the background job before the actual group synchronization runs.
**Note:** If you manually create a synchronized group that is also found by a filter, its properties (such as the *Sync users* setting) is being overridden by the filter setting.
## Troubleshooting
### LDAP groups are not being synchronized
Please double check the DN of the groups and the LDAP connection. The base DN of the LDAP connection and the DN must share a common hierarchy. Otherwise, the group DN will not be found by the connection, as the base DN is used for all subsequent queries for the lifetime of the connection.
### Users are not being synchronized
For users to be automatically synchronized, the following conditions need to be met:
1. The connection, or the LDAP group need to have "Sync users" checked. This setting overrides the LDAP connection's "Sync users" attribute for fine-grained control over which groups will have users synchronized.
2. The group needs to define their members using the `member` LDAP property, and users need to have the `memberOf` property or virtual property. OpenProject will look for users with the following filter: `(memberOf=<DN of the group>).` You can use `ldapsearch` to verify that this works as expected.
3. The users defined in the groups need to have all required attributes present to be created. These are at *login, email, first and last name*. If any of these attributes are missing, the user cannot be saved to the database.
4. If you enterprise license exceeds the user limit, new users can also not be synchronized through LDAP. A corresponding log entry will be logged.
description: Frequently asked questions regarding wiki
robots: index, follow
keywords: wiki faq
---
# Frequently asked questions (FAQ) for wiki
### Is it possible to copy a wiki from one project into another project?
Yes, you have to export the wiki as a Markdown (or Atom), than copy the Mardown from the text editor. Now you have to create a new Wiki in the project you want to copy the old one. In the section paragrah you have to change into the markdown modus, then paste the text from you have copied. Unforunally pictures cannot be copied this way. You have to add them manually.
### Which image formats can be used to include them on a wikipage?
Currently supported are PNG and JPEG
### Can I include a wikipage in another wiki?
You can include the content of a different wikipages on your current wikipage.
There exists a macro {{include(wikipage title)}} which includes another page from the same project.
If the page is located in a different project the command needs to be changed to the following: {{include(project title: wikipage title)}}
### Can I include wikipages in the left menu bar? What does "Configure menu item" mean?
The option configure menu item was designed to ease the handling of page structures.
After the initial creation of the page you can select the function. If you select Do not show this wikipage in project navigation the page will be excluded from the menu.
Otherwise the page will appear in the project navigation and you can select, whether it shall be a subitem of an existing wikipage.
### I created a wiki-page but cannot find it anywhere in the menu - how to access it?
After saving a wiki-page, you can create a referencing link for the page to easily access it - either by making it a wiki menu item (s.a.) or by referencing it with a link on the main wiki-page. If this chance was missed you can reaccess the page at any time, by typing in the page’s URL in the browser:
The example URL would be: openproject.org/projects/your-projects-name/wiki/your-wiki-page’s-name
Also, you have the possibility to display the wiki’s Table of Contents, which you also can acitvate for each wiki page with “configure menu item” (s.a.). Here you see all wiki pages for the project.
### I activated the wiki module in the project settings but cannot see any wiki in the project menu. What happened?
You have probably unchecked the option “show as menu item in project navigation” within the wiki settings “configure menu item” (s.a.). Type in the URL of any wiki page in the browser: https://www.openproject.org/projects/“project_name”/wiki to open the wiki. Open “configure menu item” for this page and choose the way you want this wiki to be displayed in the menu bar.
### What is the markup language of the wiki in OpenProject?
The wiki syntax used in OpenProject is Textile.
### I am not used to Textile - is there any documentation where I can get help?
Next to the field to enter the page content, some of the basic formatting commands are included.
Above you see the commands for text styles, headline options and lists, as well as the command to include an image.
On the right, there is also a help link which displays all commands which can be used for formatting.
### How to create a table of content?
The macro to create a table of content is {{toc}}.
@ -27,7 +27,7 @@ Please navigate to *Administration ->Work packages ->Types*, choose the respecti
### How can I assign users who do not have an account to work packages?
If you want to manage your project alone (without informing other team members) we recommend to use the [placeholder users](../../../system-admin-guide/users-permissions/placeholder-users) feature.
If you want to manage your project alone (without informing other team members) we recommend to use the [placeholder users](../../system-admin-guide/users-permissions/placeholder-users) feature.
### How can I set workload, deadline and duration in a work package?
@ -75,7 +75,9 @@ As an inherited change is always commented ("Updated automatically by...") they
The "Position" attribute is provided by the Backlogs plugin and shows the position of a work package in the backlog.
If you create e.g. a Feature and assign it to a sprint, the position of the feature in the sprint is shown in the "Position" attribute on the work package list.
### Can I restore a deleted workpackage?
There is no easy way to restore a deleted workpackage. Generally, you have the option to create and restore your own backups.
## Filters and queries
@ -110,8 +112,6 @@ This is a known behavior of OpenProject, but not trivial to solve. There's alrea
## Status and type
### When I create a new work package it's always a "Task". How can I change the default work package type?
@ -177,6 +177,9 @@ In the work package list: Right-click on the work package and choose **Change pr
In the details view of the work package: Click on **More** (button with three dots in the upper right hand corner) and the on **Change project**.
### Can I group tasks into folders?
There are no folders for work packages. I suggest either setting all work packages belonging together as children of the same parent work package (e.g. a Phase) or to create multiple projects for different topics. Alternatively you could use the [work package categories](../../../projects/project-settings/work-package-categories) or a custom field to group work packages. You can also indent hierarchy for for tasks to associate it with another work package like a phase, then they are relatete to the Pahase in the gantt chart.
Oliver Günther
3 years ago