kanbanworkflowstimelinescrumrubyroadmapproject-planningproject-managementopenprojectangularissue-trackerifcgantt-chartganttbug-trackerboardsbcf
You can not select more than 25 topics
Topics must start with a letter or number, can include dashes ('-') and can be up to 35 characters long.
63 lines
3.2 KiB
63 lines
3.2 KiB
---
|
|
sidebar_navigation:
|
|
title: Manage subscription
|
|
priority: 996
|
|
description: View the invoices and payment history.
|
|
robots: index, follow
|
|
keywords: manage subscription
|
|
---
|
|
|
|
# Manage your OpenProject Cloud subscription
|
|
|
|
If you want to make changes to your subscription (Up- or downgrade, cancel), navigate to -> *Administration* -> *Billing* within your system's Administration.
|
|
|
|
Click the green **Manage button**.
|
|
|
|
|
|
|
|
In the overlay window, you can choose between several topics:
|
|
|
|
| Popular Topics | Description |
|
|
| ------------------------------------------------------------ | :----------------------------------------------------- |
|
|
| [Upgrade, downgrade or cancel](#update-existing-subscriptions) | How to upgrade, downgrade or cancel a subscription? |
|
|
| Edit Account information | |
|
|
| Edit Billing Addresses | |
|
|
| Edit or add payment methods | |
|
|
| Edit or add payment methods | |
|
|
| [View billing history and dowload invoices](./invoices-and-billing-history) | How to view the billing history and download invoices? |
|
|
|
|
## Update existing subscriptions
|
|
|
|
If you want to up- or downgrade the amount of users of an existing subscription, click on the subscription listed at the top.
|
|
|
|
|
|
|
|
Here you can either **Edit or Cancel the existing subscription**.
|
|
|
|
### Upgrade or downgrade subscription
|
|
|
|
You can **upgrade an existing subscription** at any time. Open the [Manage subscription menu](#manage-your-subscription). Additional users will be billed on a prorated basis, this means you will only pay the amount of additional users until the end of the current subscription period.
|
|
|
|
You can **downgrade a subscription** to the end of a current subscription period. This means the downgrade becomes active with the next payment term.
|
|
|
|
Click the **Edit Subscription** link.
|
|
|
|
|
|
|
|
You can choose the new amount of users. Your next payment will be displayed below.
|
|
|
|
Click the blue **Update your subscription now button** to save the changes.
|
|
|
|
|
|
|
|
### Cancel subscription
|
|
|
|
To cancel your subscription, open the [Manage subscription](#manage-your-openproject-cloud-subscription) form and click to [update the subscription](#update-existing-subscriptions) you want to cancel.
|
|
|
|
Click on the **Cancel Subscription link** if you want to terminate your OpenProject Cloud Edition subscription.
|
|
|
|
|
|
|
|
<div class="alert alert-info" role="alert">
|
|
**Note**: After cancellation you will receive an email confirmation. Your subscription will be terminated at the end of the current subscription period. After cancellation your data will be kept for a certain period of time in case of reactivation of a subscription.
|
|
</div> |