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78 lines
2.7 KiB
78 lines
2.7 KiB
---
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sidebar_navigation:
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title: Report a bug
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description: How to submit a bug report for OpenProject
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robots: index, follow
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keywords: bug report, bug, error, not working
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---
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# Report a bug
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If you find a bug please create a bug report.
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1. Login to or register at the [OpenProject community platform](https://community.openproject.com/login). It's fast and free.
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2. Look for an existing bug report using the search bar in the header navigation on top. If there's one, please leave a comment or add additional information. Otherwise:
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3. Open the [bug form](https://community.openproject.com/projects/openproject/work_packages/new?type=1).
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4. Add a precise subject.
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5. Add a detailed description.
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6. Attach a file (optional).
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7. Press Create.
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# Information you should add to the bug description
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## Preconditions to reproduce the bug
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Prior to detailing which steps to take to reproduce the error, the necessary preconditions which have to be met should be stated.
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* Which browser did you use when you experienced the error?
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* Do you receive any error messages in the browser console when the error occurs? Please include the error message if applicable.
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* Please also include the contents of the browser's developer tool's network tab where applicable.
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* If you are self-hosting please include logs from `sudo openproject logs` gathered while you are reproducing the error.
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Example:
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```
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* Forum exists
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* Forum messages exist with many replies
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```
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## Steps to reproduce the bug
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* The detailed steps that led to the bug should be listed in the description in order to replicate the bug and determine the underlying problem.
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Example:
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```
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1. Go to forum
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2. Scroll to bottom of messages
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```
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## Actual behavior
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* The actual, erroneous behavior should be stated briefly and concisely.
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Example:
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```
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* Not possible to switch to next entry in pagination
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```
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## Expected behavior
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* If known, the expected behavior of the application should be described concisely.
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Example:
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```
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* Possible to switch to next pagination page
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```
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## Screenshots
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* If applicable, a screenshot should be added to the bug report in order to explain the bug visually.
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* The unintended behavior should be marked in the screenshot (e.g. by using red color).
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* The screenshot can be attached as a file and can be integrated in the description with the following syntax: "!Name_of_screenshot.png!" (without quotation marks)
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(Notice: *Name_of_screenshot* should be replaced with the respective name of the file. The file ending (here: *.png*) has to be adjusted to the appropriate file type of the screenshot.)
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## Example of bug reporting
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