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62 lines
5.0 KiB
62 lines
5.0 KiB
# Enterprise on-premises edition guide
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Welcome to the OpenProject **Enterprise on-premises edition guide**.
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Here you find support for the [OpenProject Enterprise on-premises edition](https://www.openproject.org/enterprise-edition/). The Enterprise on-premises edition extends the Community edition and provides **premium features**, additional **security feature**s as well as **professional support**.
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The Enterprise on-premises edition builds on top of the free Community edition. An upgrade is possible at any time. Please see a detailed [feature comparison](https://www.openproject.org/pricing/#features) between the different versions of OpenProject.
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<div class="alert alert-info" role="alert">
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**Note**: This guide only describes the administrational part of the OpenProject Enterprise on-premises edition. The feature descriptions for the premium features are included at the respective parts in the OpenProject [user guide](../user-guide/#readme).
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</div>
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## Overview
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| Popular Topics | Description |
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| ------------------------------------------------------------ | :----------------------------------------------------------- |
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| [Enterprise on-premises edition trial](enterprise-trial/) | Can I test the Enterprise on-premises edition for free? |
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| [Activate the Enterprise on-premises edition](activate-enterprise-edition/) | How can I upgrade my Community edition to an Enterprise on-premises edition? |
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| [Installation support](support) | How can I get installation support? |
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<iframe width="560" height="315" src="https://www.youtube-nocookie.com/embed/YRF_bavXBts" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>
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## Frequently asked questions - FAQ
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### How can I upgrade to the OpenProject Enterprise on-premises edition?
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The Enterprise on-premises edition is an upgrade of the self-hosted Community edition. When you are already using the Community edition, you can purchase an Enterprise on-premises edition license to upgrade your OpenProject environment to the Enterprise on-premises edition. To do this, follow these steps:
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1. Navigate to https://www.openproject.org/enterprise-edition/.
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2. Click on the "Book now" button.
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3. Follow the steps to purchase the Enterprise on-premises edition license. You will then receive an Enterprise on-premises edition license key by email which you can use to upgrade your Community edition to the Enterprise on-premises edition.If you prefer to test the Enterprise on-premises edition before purchasing, you can request a 14 day trial license from https://www.openproject.org/enterprise-edition/. Simply click on "Get free trial license" to receive a 14 day trial license. After 14 days it will automatically downgraded to the community edition.
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### Is it possible to buy and upgrade to Enterprise on-premises version on a Community edition already installed?
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Yes, you can upgrade your existing OpenProject Community edition to the Enterprise on-premises edition. You can then continue to use the same data as before but also use the premium features. When you purchase the Enterprise on-premises edition, you receive an Enterprise on-premises edition license. You can use this license to upgrade your Community edition.
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To upgrade your Community installation, navigate to your system -> Administration -> Enterprise Edition. Here, you can simply click the green Start free trial button. You can then trial the Enterprise on-premises edition 14 days for free before booking. If you like the premium features and want to continue, you can easily book the Enterprise on-premises version via the Enterprise Edition menu in the Administration. Find more information [here](https://www.openproject.org/enterprise-edition-upgrade-test-free/).
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### Do you have a reseller program for OpenProject?
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We provide a [reseller program](https://www.openproject.org/reseller-program/) exclusively for OpenProject Enterprise on-premises (currently not for the Enterprise cloud) and offer a 25% discount on the regular prices as a part of this. Once you purchased the first Enterprise on-premises license for a client, you receive an Enterprise on-premises license for 25 users free of charge for your internal use. Please refer to the link above for more information and the conditions regarding this offer.
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Please [let us know](mailto:sales@openproject.com) if you have a particular customer request that we can send you a quote for.
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### I can't login via SSO to update my EE token. What do I do?
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Until this issue is fixed you can set the token manually via the console. Copy the new token and then do the following.
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```
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sudo openproject run console
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```
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Once in the console update the token like this:
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```
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EnterpriseToken.first.update encoded_token: "..."
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```
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Where `...` is the token you have copied earlier.
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After that you can quit the console by entering `exit`.
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