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OpenProject is the leading open source project management software.
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openproject/docs/enterprise-edition-guide/support/README.md

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---
sidebar_navigation:
title: Support
priority: 981
description: OpenProject Enterprise Edition support.
robots: index, follow
keywords: enterprise edition support
---
# Enterprise Edition support
If you have the OpenProject Enterprise Edition you are eligible to get reliable, high-touch support from senior support engineers with expert knowledge about running OpenProject in business-critical environments.
Our support engineers are highly-trained to diagnose and resolve issues in your environment. We find solutions for the most complex technical challenges you might be faced with.
- Guaranteed availability and resolution time based on SLA
- Priority development and escalation
- Dedicated senior support team
- Consulting and training for proactive issue prevention
## Support ticket
You can create a support ticket on https://community.openproject.com/projects/openproject/. You first need to register on the OpenProject Community Edition to create a support ticket.
## E-mail support
Please write us an email to support@openproject.com to get help with your OpenProject Enterprise Edition.
## Contact us
If you have more questions, please [contact us](https://www.openproject.org/contact-us/).